Position: General Manager of People and Culture – NSW
Location: Macquarie Park, Sydney NSW
Employment Type: Full-Time
Join the ISS Pacific Leadership team to contribute to the strategic management of our New South Wales operations. ISS is a global organisation that connects people and places to make the world work better. We are proud to foster an inclusive culture where you can be yourself and grow - A Place to Be You.
About the Role:
Reporting to the Director of People & Culture (Australia & New Zealand), you will lead state-wide People & Culture strategy across NSW, partnering closely with operational and key account leaders to lift capability, strengthen engagement, manage risk, and deliver a consistent, purpose-led culture.
Key Responsibilities:
- Act as a trusted advisor to senior leaders, coaching and enabling strong people leadership.
- Lead and support operational leaders in complex ER/IR matters.
- Partner with leaders across key accounts to strengthen culture, engagement, and workforce capability.
- Ensure compliance with ISS standards and promote a purpose-driven, inclusive workplace.
- Partner with P&C Centre of Excellence to deliver People programs across NSW including talent, workplace experience and learning and development.
- Cultivate strong stakeholder relationships.
- Use people metrics and data to shape actions and outcomes with leaders.
What you’ll bring:
- Senior HR leadership experience in a large, complex, operational environment.
- Strong knowledge of Australian employment law and proven IR/union consultation capability.
- Demonstrated ability to lead through complexity: structured decision-making, confident stakeholder influence, and calm judgement under pressure.
- Strong investigation capability — thorough, objective and evidence-based.
- Excellent communication and relationship-building across internal and external stakeholders.
- High interpersonal, influencing, and customer service skills.
Why join us
- A high-trust leadership role with genuine influence across NSW.
- Access to internal career pathways and learning programs.
- Work with a values-led organisation committed to inclusion and belonging.
- Opportunity to grow within a global organisation.
- Inclusive workplace promoting diversity and equal opportunities.
- Flexible work arrangements supporting work-life balance.
How to Apply:
Click on the 'apply' link and complete the online application.
Our Commitment:
ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities. We are committed to fair pay and a safe working environment.
Learn more about ISS in Australia and New Zealand on our website.
Please note: No agency applications are accepted