Support our business development efforts. This position is focused on census growth, brand recognition and reputation in our service areas for our Home Health and Hospice service lines.
- Responsible for maintaining relationships with referral sources including, but not limited to hospitals, long term care facilities, rehabilitation centers, and physician practices.
- Works closely with agency sales representatives to guarantee effective communication and transition of referrals.
- Efficiently processes referrals per agency and referring provider policies.
- Explains Eden Health’s program to patients, family members, and other referral sources in an accurate, complete, and thorough manner.
- Works closely with agency staff to guarantee all patients experience a safe transition to home.
- Provides accurate and timely documentation of all marketing activities back to the agency as requested.
- Follows-up on referrals for evaluation and/or admission to Eden Health program.
- Attends and participates in in-services, staff meetings, and case conferences.
- Completes all documentation in an accurate, timely, and legible manner.
- Obtains outstanding orders or documentation as requested by agency.
- Ability to communicate effectively with patients, coworkers, and other healthcare professionals.
- Participate in the development and implementation of processes in accordance with agency’s evolving goals.
- Meet and/or exceed home health and hospice referral and admission goals.