Overview:

Pennrose is seeking a motivated and professional Property Operations & Leasing Support Assistant to support an on‑site team. This summer temporary role is designed for a college student exploring careers in property management, real estate, or housing development and provides hands‑on exposure to day‑to‑day property operations. 

The role serves as a key administrative and customer service support position within the leasing office and is ideal for someone looking to build foundational experience, professional confidence, and resume‑ready skills in a real estate setting. 

(24 hours per week) 

Responsibilities:

Key Responsibilities 

• Serve as a point of contact in the leasing office by greeting residents, applicants, vendors, and visitors professionally 

• Answer and direct incoming phone calls and emails related to leasing and property operations 

• Support leasing and property management staff with administrative and clerical tasks 

• Assist with organizing, filing, and maintaining applicant records, lease‑up documentation, and resident files 

• Perform data entry and track basic leasing or move‑in information as directed 

• Help prepare and assemble move‑in packets, welcome materials, and general office documents 

• Schedule appointments, interviews, and resident meetings 

• Maintain an organized, welcoming leasing office environment 

• Provide courteous customer service while handling sensitive information discreetly 

• Assist with additional office or lease‑up support tasks as needed during high‑activity periods 

Learning & Professional Development 

• Exposure to lease‑up operations and the early life cycle of a residential community 

• Introduction to property management systems, documentation, and workflows 

• Insight into affordable housing and real estate operations (where applicable) 

• Development of transferable skills in customer service, administrative operations, and professional communication 

Qualifications:

Qualifications 

• Currently enrolled in college (preferably a rising junior or senior) 

• Interest in property management, real estate, housing, business, or related fields 

• Strong organizational skills and attention to detail 

• Professional verbal and written communication skills 

• Customer‑service oriented with a positive, dependable attitude 

• Proficiency in Microsoft Office (Outlook, Word, Excel) 

• Ability to maintain confidentiality and professionalism 

Preferred (Not Required) 

• Prior administrative, receptionist, office support, or customer service experience 

• Interest in residential leasing, housing, or community development