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Posted 2mo ago

Senior Systems Engineer

@ ServisFirst Bank
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Birmingham, Alabama, United States
OnsiteFull Time
Responsibilities:own servers, maintain backups, administer virtualization
Requirements Summary:Senior Systems Engineer responsible for Windows server infrastructure, backups, virtualization, and 3rd-line support with a focus on documentation and DR planning.
Technical Tools Mentioned:Nutanix, VMware, Windows Server, Active Directory, Group Policy, PowerShell, Veeam Backup and Replication, Fiber Channel, iSCSI, Azure, Intune, Duo MFA
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Job Description

At ServisFirst, Our Name is Our Mission. 

 

 

DUTIES AND RESPONSIBILITIES

 

The Senior Systems Engineer plays a critical role in providing Level 3 technical support and ownership of server infrastructure, backups, and virtual environments. The Senior Systems Engineer is an advocate for documentation and consistent technical procedures.

 

The incumbent will: 

 

  • Take ownership of the bank's server infrastructure, including installation, configuration, and maintenance of Windows Server environments 
  • Work with the Systems Administrators to ensure they have clear procedures and processes for maintenance on server architecture
  • Ensure the availability, performance, and security of servers to meet business needs
  • Implement and manage backup solutions, such as Veeam Backup & Replication, to ensure data integrity and disaster recovery readiness
  • Develop and maintain backup and disaster recovery plans and procedures including regular disaster recovery testing with Network Engineers
  • Administer virtual environments using Nutanix and VMware, including provisioning, monitoring, and troubleshooting virtual machines
  • Optimize virtual infrastructure for performance, scalability, and resource utilization
  • Configure and manage storage solutions, including Fiber Channel and iSCSI storage arrays, to meet performance and capacity requirements
  • Ensure data integrity and availability in storage environments
  • Provide Level 3 technical support for server or cloud related issues, serving as an escalation point for complex problems
  • Spend 10-20% of your time on ticket resolution, ensuring timely and efficient problem resolution for end-users
  • Contribute to the continuous improvement of support processes
  • Collaborate with the Network Engineer and other team members to troubleshoot and resolve issues promptly
  • Devote 80-90% of working hours to completing IT Engineering Team owned projects, assigned to you by the IT Engineering Manager
  • Provide technical expertise and guidance during project planning and execution
  • Thoroughly document all projects and their outcomes, including architecture
  • Responsible for being familiar with all compliance regulations and policies that are applicable to this position and follow and ensure compliance with these regulations and policies. 

 

 

Note: Reasonable accommodation may be made to enable otherwise qualified associates/applicants with disabilities to perform the essential functions of the job.

 

Note: Additional duties and responsibilities may be assigned. 

 

MINIMUM QUALIFICATIONS

 

  • Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)
  • Proven experience as a Systems Engineer in a complex IT environment
  • Proficiency in managing Windows Server environments, including Active Directory, Group Policy, and PowerShell scripting
  • Experience with backup solutions, preferably Veeam Backup & Replication
  • Knowledge of virtualization technologies, preferably Nutanix and VMware
  • Familiarity with storage technologies, including Fiber Channel and iSCSI
  • Strong troubleshooting and problem-solving skills
  • Excellent communication and interpersonal skills

 

PREFERRED SKILLS

 

  • Nutanix Hyper Converged Architecture
  • VMware Hypervisor
  • Windows Server
  • Azure Cloud Compute
  • PowerShell Scripting
  • Group Policy Management
  • Intune (Autopilot and MDM)
  • Active Directory (On-prem and Azure)
  • Veeam Backup and Replication
  • Fibre Channel / iSCSI
  • DUO Multifactor Authentication

 

 

PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS

 

The physical requirements and environmental conditions of this position consist primarily of:

 

  • Sustained standing and sitting
  • Frequent use of PC, including typing or sustained attention to monitor 
  • Occasional lifting and/or moving equipment weighing up to 50 lbs
  • Normal office environment with comfortable internal temperatures and low-level noise

EOE/AA