Job Purpose 

Execute the design, administration, compliance, and evaluation of the organization’s total rewards programs. Manage day-to-day benefits operations, vendor coordination, regulatory filings, data integrity, and

Essential Functions 

• Plan Administration
  • Lead all enterprise benefit and reward programs, including medical, dental, vision, life, disability, wellness, time away, and EAP 
  • Execute the strategy for annual open enrollment, including configuration, communications, and vendor coordination 
  • Ensure operational excellence of benefit enrollments, terminations, and qualifying life events within HRIS and benefits administration software 
  • Support retirement plan administration (401(k), pension), including eligibility, changes, and vendor interactions 
  • Research trends and benchmarks to bring into roadmap discussions 
  • Support and increase engagement in work-life programs, employee wellness initiatives, and EAP programs 
• Compliance & Regulatory Support  
  • Ensure compliance with federal and state HR regulations, including ERISA, HIPAA, IRS, DOL, and statespecific requirements 
  • Support regulatory filings, such as ACA reporting, COBRA notifications, and plan audits 
  • Maintain and update HR policies related to benefits, compensation, and employee programs 
• Vendor & Operations  
  • Support benefit provider negotiations and act as a point of contact for issue resolution 
  • Manage relationships with third-party administrators and benefit vendors, hold vendors accountable to their roles and responsibilities, and act as the point of contact to evaluate program performance and identify opportunities for improvement  
  • Ensure correct claims and invoicing through auditing and continuous optimization 
• Employee Experience & Communications 
  • Develop and distribute communications related to benefits, compensation cycles, policies, and program changes 
  • Maintain organized documentation, employee data, and administrative support processes 
• Support food safety program, quality standards, and legality of manufactured products  
• Perform other job-related duties as assigned 

Qualifications (Education, Experience, Competencies) 

• Bachelor’s degree in human resources, business administration, or related field 
• Professional certifications, such as CEBS, PHR/SPHR, SHRMCP/SCP, World at Work CCP/CBP/GRP, or other advanced credentials preferred 
• 3-5 years of experience in benefits administration, total rewards, HR operations, or related HR discipline 
• Experience managing multi-state or multi-site benefits programs, including compliance with state-specific leave and benefit laws preferred 
• Comprehensive knowledge of HR regulatory and compliance requirements 
• Operational understanding of health and welfare benefits, retirement programs, and compensation fundamentals  employee support.  
• Working experience with HRIS systems, including process configuration and rule building in platforms such as UKG, ADP, Dayforce, or similar 
• Working experience analyzing and interpreting data, providing insights, and effectively communicating recommendations for leadership 
• Prior experience collaborating with finance, legal, payroll, and senior HR leaders on strategic initiatives preferred 
• Experience supporting other initiatives, such as compensation structure design, cost modeling, or benefits plan redesign preferred 
• Project management skills with the ability to manage multiple priorities and drive cross-functional initiatives preferred