Posted 3mo ago

Move-In Coordinator

@ Tandem Living
Lancaster, Pennsylvania, United States
OnsiteFull Time
Responsibilities:Meet residents, Coordinate changes, Walk-throughs
Requirements Summary:Full-time marketing coordinator with high school diploma; up to 3 years in marketing, design, or customer service; proficient in office software.
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Job Description
Location: Woodcrest Villa 
Current Opening: 
  • Full-time (8:00 AM to 4:30 PM) 
  • Monday through Friday, with occasional events.
The Move-in Coordinator role supports incoming residents and internal transfers by easing the move-in process. The coordinator also assists the Director of Sales & Marketing as assigned. This position is performed in accordance with TANDEM LIVING Core Values, Mission Statement, and regulations.

QUALIFICATIONS:
  • High school diploma or equivalent.
  • Up to three (3) years of experience in marketing, design, or customer service preferred.
  • Proficiency with general office equipment, word processing, spreadsheets, and other general office skills required.
RESPONSIBILITIES INCLUDE:
  • Meet with incoming residents to review and coordinate selections, options, and upgrades for their future residence. Communicate requested changes and selections with the Renovations Coordinator. Attend the final walk-through to ensure all requests have been completed accurately.
  • Meets with incoming residents and internal transfers during the onboarding process to select interior furnishings and review options or upgrades. Coordinates any requested changes with the Renovations Coordinator.
  • Serves as the primary contact for incoming residents once a deposit is made. Available to assist with unit access for measurements, walk-throughs, or to bring in family and belongings. Accommodates requests to tour both the resident’s unit and the community.
  • Coordinates with internal team members to ensure a smooth process for new move-ins.
  • Conducts walk-throughs of new and existing residences to identify customer requests in coordination with the Renovations Coordinator. Collaborates with the Renovations Coordinator to develop punch lists and coordinate necessary repairs.
BENEFITS:
At TANDEM LIVING we value the wellbeing of all of our team members and offer competitive wages and a comprehensive benefit package! Benefits may include:
  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan with company match
  • Tuition Reimbursement, Scholarship, and Advancement Programs
  • Paid Time Off
  • Company-paid Life Insurance
  • Access to our Wellness Center and Pool at no charge 
  • $500 Unlimited Employee Referral Bonus!