Posted 7mo ago

On-Call IT Technician - PC, Mac & Desktop - Chicago-Naperville-Elgin

@ Geeks on Site
Merrillville, Indiana, United States
OnsiteContract
Responsibilities:Diagnose hardware, Troubleshoot software
Requirements Summary:2+ years IT support experience; Windows 10/11, macOS; hardware replacement; networking basics; own tools; reliable vehicle and driver’s license; strong communication; independent time management
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Job Description

📍 Location: Multiple U.S. Cities (Onsite Client Support)
💼 Job Type: 1099 Independent Contractor (On-Call)
💰 Pay: $35 per hour (on-site)
🗓 Schedule: Flexible / On-Demand – You accept jobs based on your availability

⚠️ Important Note – Read Before Applying

This is not a full-time job and does not guarantee hours.
You will join our on-call technician network as a 1099 independent contractor.
We assign jobs to you based on your stated availability and proximity to the job site, using our internal dispatch platform and CRM.

You control your schedule and decide which assignments to take. This is a great opportunity for techs looking to earn supplemental income or work flexibly on their own terms.

About the Role

Geeks on Site is seeking skilled and dependable on-call IT Field Technicians to provide onsite troubleshooting, repair, and setup for residential and small business clients.
You'll handle a range of technical issues across Windows PCs, Macs, printers, and scanners, including both hardware and software diagnostics.

Key Responsibilities

  • Diagnose and resolve hardware and software issues on Windows and Mac devices
  • Troubleshoot OS problems: boot errors, blue/black screens, login failures
  • Perform clean-ups and system tune-ups for slow/unresponsive machines
  • Assist with wired and wireless internet connectivity issues
  • Replace hardware components: hard drives, fans, RAM, etc.
  • Reinstall or repair Windows/macOS using bootable USB or recovery tools
  • Setup and troubleshoot commercial printers and scanners
  • Add remote support tools or desktop shortcuts as needed
  • Educate clients with basic how-to or post-service guidance
  • Document service details and escalate complex problems if necessary