Summary
The Cocktail Server is primarily responsible for serving guests, lounge clean up, and providing support in all areas of the bar/lounge. This individual will promote a safe and welcoming working environment to achieve maximum guest satisfaction.
Essential Functions
- Interacting with customers by taking their orders, making recommendations, providing them with accurate bills, serving them food and drinks, processing payments, and supplying them with whatever they need in a timely manner.
- Handling multiple tables and tasks in an efficient manner.
- Cleaning and clearing tables.
- Learning about food and beverages, such as wine, beer, and cocktails.
- Checking identification to ensure customers are the proper age to purchase alcoholic beverages.
- Standing, walking and carrying heavy trays of food and drinks.
- Maintain lounge area and/or outdoor patio.
- Complete daily set up and closing procedures.
- Greet/seat guests and answer phones based on business needs.
- Perform basic kitchen functions such as making salads, cutting fruit, dessert plating, etc.
- Perform routine cleaning duties as assigned.
- Tip-out support staff in accordance with hotel standards.
- Report to Restaurant Supervisor on time and in full uniform for each shift.
- Perform other related duties as assigned.