Navajo Preference Employment Act

In accordance with Navajo Nation and federal law, TCRHCC has implemented an Affirmative Action Plan pursuant to the Navajo Preference in Employment Act.  Pursuant to this Plan and corresponding TCRHCC Policy, applicants who meet the necessary qualifications for this position and (1) are enrolled members of the Navajo Nation, Hopi Tribe, or San Juan Southern Paiute Tribe will be given preference in hiring and employment for this position, (2) are legally married to enrolled members of the Navajo Nation, Hopi Tribe, or San Juan Southern Paiute Tribe and meet residency requirements will be given secondary preference, and (3) are enrolled members of other federally-recognized American Indian Tribes will be given tertiary preference.
Overview

POSITION SUMMARY

This position is responsible for the oversight, strategic planning, implementation, budgetary management, and evaluation of the Culture and Language Resource program (CLRP) at TCRHCC. Incumbent provides direction of policy and procedure development, hiring of program staff, and community education and training, and coordination of (CLRP) activities to promote the traditional healing and Healthcare Interpreter programs. The incumbent is responsible for the management and supervision of the Healthcare Interpreter team to ensure identified departmental goals and initiatives are achieved. Works closely with stakeholders within TCRHCC and the community to enhance measures for patients requiring traditional healing services and patients requiring Healthcare Interpreter services.     

Qualifications

NECESSARY QUALIFICATIONS

Education:

Master’s degree in Public Health, Healthcare Administration or related field.

Experience:

• Demonstrated experience of concepts, principles, practices, methods, and techniques of traditional Navajo or alternative healing practices.
• Must be fluent and highly proficient in speaking the Navajo Language

Other Skills and Abilities:

A record of satisfactory performance in all prior and current employment as evidenced by positive employment references from previous and current employers. All employment references must address and indicate success in each one of the following areas:

• Positive working relationships with others
• Possession of high ethical standards and no history of complaints
• Reliable and dependable; reports to work as scheduled without excessive absences.
• Technical skills: Basic knowledge in word, excel, and Microsoft office products.
• Ability to design and implement projects related to education in traditional medicine.
• Experience in program coordination and facilitating community outreach activities and experience in working with managers and good communication skills (verbal, written, and interpersonal).
• Completion of and above-satisfactory scores on all job interviews, demonstrating to the satisfaction of the interviewees and TCRHCC that the applicant can perform the essential functions of the job
• Successful completion of and positive results from all background and reference checks, including positive employment references from authorized representatives of past and current employers demonstrating to the satisfaction of TCRHCC a record of satisfactory performance and that the applicant can perform the essential functions of the job
• Successful completion of fingerprint clearance requirements, physical examinations, and other screenings indicating that the applicant is qualified to be employed by TCRHCC and demonstrating to the satisfaction of TCRHCC that the applicant can perform the essential functions of the job
• Submission of all required employment-related documents, applications, resumes, references, and other required information free of false, misleading or incomplete information, as determined by TCRHCC.

MENTAL AND PHYSICAL EFFORT

The physical and mental demands described here are representative of those that must be met by an   employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

       Physical:

The work is primarily sedentary with slight physical effort; use of hands and arms, i.e., to coordinate sweat lodge therapy and to operate office equipment such as computer, copier, printer, fax, etc. Must have the prolonged (3/4 workday) ability sitting, walking,   bending, , and maintaining balance. Must have the frequent (1/2 workday) to stand; and occasional (less than 1/4 workday) driving, climbing, kneeling, and crouching.  Incumbent must have ability to lift 10 pounds; and push, and pull up to 24 and 34lbs occasionally. Sensory requirements for position require the prolonged ability for for the following: far, near, and color vision, depth perception, hearing normal speech, telephone use,frequent seeing fine details and, hearing overhead pages on a loud speaker Incumbent must have hand manipulation prolonged ability with  simple and firm grasping, use of keyboard,  and fine frequently l fine manipulation.

       Mental:

The ability to assess the needs and situations in which training and education  opportunities present  for patients and employees.  To understand the culture of the organization and offer training and development that meets the needs of TCRHCC management and staff. Incumbent must have the prolonged ability to concentrate. This position requires the occasionally ability for mental and emotional requirements to cope with high level of stress, make decisions under high pressure, cope with anger/fear/hostility of others in a calm way, manage altercations, , handle a high degree of flexibility,  handle multiple priorities in stressful situation, work alone, demonstrate high degree of patience, adapt to shift work, and work in areas that are close and crowded. Incumbent must frequently accept a flexible schedule to meet unit needs.

 

Environmental:

This position may occasionally be exposed to infectious diseases. This position typically will work in a well-controlled office environment with occasional exposure to hospital or clinic patient care areas.

Responsibilities

ESSENTIAL FUNCTIONS

1. Oversees the overall planning, directing and timely execution of program and department activities, including development of goals and objectives. Develops policies, procedures and guidelines related to the Culture and Language Resource program.
2. Provides leadership to the Healthcare Interpreter and the Traditional Healing program teams Responsible for staff development, competencies and continuing education, strategic planning, budget development, and revenue generation.
3. Develops certification process to ensure Healthcare Interpreters are certified annually.
4. Collaborates with internal and external departments and agencies to plan, develop, implement, and evaluate the CLRP for accessibility and availability of traditional healing and healthcare Interpreter services at TCRHCC.
5. Establishes policy and procedures outlining guidelines for program accessibility and accountability of traditional healing and healthcare Interpreter services.
6. Develops, revises, and updates policy and procedures, program goals and objectives, and personnel scope of work activities.
7. Evaluates program effectiveness and service development on a continuous basis.
8. Enhances internal communications processes and provide a forum for patients and staff to share their knowledge of traditional healing practices.
9. Facilitates and administers organizational wide activities that enhance the traditional (holistic) healing environment for patients.
10. Plans, develops, and implements a traditional (native) healing cultural education and healthcare Interpreter programs for patients and staff, including but not limited to: New Employee Orientation (NEO), New provider orientation
11. Consults and collaborates with other leaders of traditional healing locally and regionally.
12. Demonstrates the ability to be a team player in working with the organization’s multi-disciplines, including the development and oversight of the organization wide Traditional healing committee.
13. Stays abreast of current public health policy at the federal, state, county and Tribal level related to Traditional healing initiatives.
14. Evaluates staff performance and takes corrective or disciplinary action as needed. Responsible for staff development and
15. hiring, orienting, supervision, timekeeping, training performance evaluations, and managing personnel issues in accordance with TCRHCC policies.
16. Ensure proper PPE is worn at all times while on duty including but not limited to, face mask, gloves, gown, isolation gown, NIOSH-approved N95 filtering facepiece respirator or higher, if available), and eye or face shield.
17. Complete all donning and doffing tasks in a safe acceptable method and discard of used PPE accordingly. (see CDC website for most current updates)
18. Complete task training for all routine cleaning and decontamination processes for all surfaces contaminated by a communicable disease to ensure a high level of patient, visitor, employee, and external customer satisfaction.

Research and Evaluation – Special Tasks and Assignments:

1. Researches and evaluates the CLRP program for accessibility, availability, and accountability of traditional (native) healing services using continuous performance improvement methods and tools.

 

1. Contributes to the development, implementation and evaluation of strategic planning activities impacting the CLRP, including writing and developing grants.
2. Develops, implements, and evaluates curriculum related to native culture traditional healing and healthcare Interpreting.

Support for Provisions of CLRP:

1. Collaborates and establishes partnerships with Navajo and other Native Nations who have similar services and cultural education programs.
2. Facilitates the referral of patients for traditional (native) healing support, consultation, and treatment.
3. Collaborates with departments to arrange for traditional rituals/practices to enhance the (health) environment for patients and staff. Examples of activity include blessing ceremonies for special events, i.e., program or building expansion, project implementation, after emergency codes (Blue, Yellow, etc.), or purification of patient rooms after patient expiration (i.e. miscarriage, stillborn, natural causes, trauma, etc.).  
4. Educates staff of the available routine (short-term) traditional healing services and assists with scheduling traditional ceremonies as needed.
5. Assists in the coordination of sweat lodge therapies.

Other Duties:

1. Adhere to the expectations of required and mandatory in-services, certifications, and licensure.
2. Obtain Basic Life Support certification.
3. Participate in community events and activities as needed or directed.