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Posted 1w ago

Luxury Apartment - Leasing Agent

@ GPI Investment
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Houston, Texas, United States
OnsiteFull Time
Responsibilities:Greet residents, Tour units, Process applications
Requirements Summary:High school diploma; 1 year leasing/sales/hospitality experience preferred; strong sales, communication, and interpersonal skills; knowledge of Fair Housing; weekend availability.
Technical Tools Mentioned:Leasing software, CRM, Microsoft Office
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Job Description

Position Summary

The Luxury Apartment Leasing Agent is responsible for delivering an exceptional, high-touch leasing experience to prospective and current residents. This role serves as the first point of contact for the community and plays a critical role in driving occupancy, resident satisfaction, and brand reputation through professionalism, sales expertise, and superior customer service.

Key Responsibilities

  • Greet, engage, and tour prospective residents, showcasing luxury amenities, floor plans, and community features

  • Build strong relationships with prospects to convert leads into leases

  • Execute lease agreements accurately and in compliance with Fair Housing laws and company policies

  • Follow up with prospects through calls, emails, and CRM systems to maximize conversions

  • Maintain expert knowledge of pricing, availability, market trends, and competitors

  • Deliver exceptional customer service to current residents and assist with lease renewals

  • Process applications, screenings, and move-ins efficiently and professionally

  • Collaborate with the property management and maintenance teams to ensure readiness of units

  • Maintain a clean, welcoming leasing office and model units at all times

  • Participate in marketing initiatives, resident events, and outreach activities

  • Collect and encourage positive online reviews and referrals

Qualifications

  • High school diploma or equivalent (college coursework preferred)

  • Minimum 1 year of leasing, sales, hospitality, or luxury customer service experience preferred

  • Strong sales skills with a customer-focused mindset

  • Excellent communication, presentation, and interpersonal skills

  • Professional appearance and demeanor

  • Ability to multitask in a fast-paced environment

  • Proficiency with leasing software, CRM systems, and Microsoft Office

  • Knowledge of Fair Housing regulations required

  • Availability to work weekends and flexible schedules as needed

What We Offer

  • Competitive base pay plus commissions/bonuses

  • Growth and advancement opportunities

  • Professional training and development

  • A dynamic, luxury-focused work environment