A Taste of Who We Are:
Backed by a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services, Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine, the industry’s source for food service news and trends.
Our Mission
Delight our guest. Every meal. Every day.
Our Core Values
Our Core Values
Exceptional – We recruit and retain phenomenal people who consistently go the extra mile to deliver results that lead the industry.
Hospitality – We are tirelessly committed to providing the highest quality food, beverages, and service by anticipating our guests' needs so they can count on memorable experiences every time.
Collaboration – We prioritize working together with a shared vision and effective & transparent communication, we unite as one team to achieve remarkable experiences.
Responsibility – we hold ourselves accountable to be there for our team and clients, to deliver what we say we will, when we say we will and check in on progress along the way.
Innovation – We are forward-thinkers always looking for new processes, technologies, and techniques to increase efficiencies and scalability to improve our services.
The Experience You’ll Create:
Reporting to the Hospitality Manager, the Planning and Design Administrator is a hybridized role responsible for the seamless facilitation of event logistics and the elevated visual curation of our luxury event space. This position bridges the gap between administrative planning and on-site aesthetic execution—ensuring every buffet, plated dinner, and corporate event is both operationally sound and visually cohesive.
· Logistical Facilitation: Manage the completion of the Dry Goods administrative process, operational pull sheets, and planning of equipment usage for all assigned events.
· Design & Aesthetic Curation: Coordinate food vessels and custom disposables with the necessary teams based on service level and design; conceptualize and build layouts for food and beverage stations to ensure a high-end, cohesive look.
· Visual Communication: Type and print all guest-facing collateral, including custom food labels, tasting menus, and directional signage, that align with the Brand Manager standards.
· Visual Communication: Type and print all guest-facing collateral, including custom food labels, tasting menus, and directional signage, and station signage that align with the venue’s luxury branding with the Brand Manager standards
· Event Coordination: Act as the integral link between the Event Producers and the operations team to communicate event changes (guest counts, menu updates, etc.) and ensure paperwork is updated in real-time.
· Logistical Facilitation: Manage the completion of the Dry Goods administrative process, operational pull sheets, and planning of equipment usage for all assigned events.
· Design & Aesthetic Curation: Coordinate food vessels and custom disposables with the necessary teams based on service level and design; conceptualize and build layouts for food and beverage stations to ensure a high-end, cohesive look.
· Visual Communication: Type and print all guest-facing collateral, including custom food labels, tasting menus, and directional signage, that align with the Brand Manager standards.
· Visual Communication: Type and print all guest-facing collateral, including custom food labels, tasting menus, and directional signage, and station signage that align with the venue’s luxury branding with the Brand Manager standards
· Event Coordination: Act as the integral link between the Event Producers and the operations team to communicate event changes (guest counts, menu updates, etc.) and ensure paperwork is updated in real-time.
· Inventory Management: Conduct monthly inventories of special-order vessels and design elements to ensure the sales and operations teams have accurate resources.
· Production Excellence: Follow strict production timelines and expectations while constantly striving to improve operational standards and the "Hudson’s" guest experience.
· Collaborative Support: Partner closely with the Hospitality Manager to troubleshoot issues before they escalate and provide timely status updates on all planning phases.
· Performs other related duties as assigned.
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Ingredients for Thriving:
Education: Bachelor’s degree in business, Hospitality Management, or equivalent industry experience preferred.
Experience: 2+ years in hospitality or food service, with a strong background in administrative support and customer service.
Technical Skills: Proficiency in Microsoft Office Suite (Excel is a must); ability to create or learn digital station layouts and design tools
Savor the Benefits:
We offer a range of benefits for eligibles team members, including:
- Health Coverage – Medical, Dental and Vision
- Voluntary Life/AD&D, Short-Term and Long-Term Disability, Critical Illness
- 401(k)
- Paid Time Off
- Wellness Programs
- Additional Perks
To see a summary of current benefits, please visit https://www.continentalserves.com/work-at-continental/#benefits.