Trivett's Furniture is a premier Home Furnishing retailer in Virginia. Our Assistant Managers are key to supporting the sales team and ensuring a positive in-store experience for every customer, contributing to increased sales, profitability, and customer loyalty. The Assistant Manager assists in guiding and developing a team of retail professionals, supporting the execution of the company’s sales approach, and meeting key performance goals while adhering to company policies and operational procedures.
What we offer:
- Salary, plus weekly, monthly, and annual incentive-based compensation. Average total compensation for this position is $100,000 +
- Paid Time Off (PTO)
- Medical, Dental, Vision benefits
- 401k -match up to 4%
- Short term disability, accidental injury, and life insurance
- Employee Assistance Programs
- Employee Purchase Discounts
- Many opportunities for development and career advancement
Essential Duties and Responsibilities:
- Help maintain a store environment that aligns with company brand and corporate operating procedures.
- Assist in hiring, training, and retaining a high-quality team of enthusiastic associates.
- Coach the team using the company’s selling skills model and drive action to improve results.
- Use performance metrics to guide the team and foster a world-class selling environment.
- Leverage company resources to keep associates updated on product knowledge, sales techniques, and operational efficiency.
- Support the management team in upholding the highest ethical standards and ensure they are maintained throughout the store.
- Ensure associates have the necessary tools and resources to perform their jobs effectively.
- Lead weekly meetings focused on improving product knowledge, customer satisfaction, and overall performance.
- Provide coaching and feedback to team members based on results and performance.
- Analyze business trends, help develop strategies and implement plans to maximize sales and achieve goals.
- Ensure store displays and signage are appropriate and engaging for customers.
- Actively monitor performance issues and assist with recruiting management and sales associates.
- Ensure adherence to security protocols and confidentiality standards.