Posted 1mo ago

Service Appointment Coordinator

@ Bill Dube Ford Toyota
Dover, New Hampshire, United States
OnsiteFull Time
Responsibilities:Track appointments, Handle inbound calls, Make outbound calls
Requirements Summary:Organized, detail-oriented with strong communication; customer service and phone handling experience preferred but not required.
Technical Tools Mentioned:Microsoft Office
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Job Description

Join a Company That Treats Employees Like Family

Bill Dube Ford Toyota is a third-generation, woman-owned and operated dealership that has been serving the Seacoast community for over 50 years. We are a family-run business that believes in creating a positive, supportive work environment where employees are valued and have opportunities to grow. Many of our team members have been with us for years — and we are looking for someone who wants a long-term career, not just a job.

We are currently looking for a highly organized and detail-oriented Office Administrator / Deal Processing Coordinator to join our team.

What You’ll Do

  • Track and manage customer appointments and schedules
  • Handle inbound phone calls to schedule appointments and provide customer service for the Service Department
  • Make outbound phone calls to facilitate appointments for Recalls, Service Retention and Appointment Requests in the Service Department
  • Work with sales, service, and accounting to ensure accurate paperwork
  • Maintain organized records and files
  • Provide administrative support to management and dealership staff
  • Perform other administrative duties as needed

What We’re Looking For

  • Strong organizational and multitasking skills
  • High attention to detail
  • Strong communication and teamwork skills
  • Administrative or dealership experience preferred, but not required
  • Basic Microsoft Office and computer skills
  • Positive attitude and strong work ethic
  • Someone who is reliable and wants to be part of a team

Schedule

  • Full-time
  • Monday–Friday with some Saturday rotation
  • Closed Sundays

Benefits

  • Health insurance
  • Dental and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Employee vehicle purchase program
  • Opportunities for advancement
  • Supportive, family-oriented workplace

About Bill Dube Ford Toyota

  • Woman-owned and operated
  • Third-generation family business
  • Over 50 years in the Seacoast community
  • Locally owned and community focused
  • Team-oriented culture

If you are organized, detail-oriented, and want to work for a company where you are truly valued, we encourage you to apply.

Apply today to join the Bill Dube team.