Description

Specific Duties and Responsibilities

• In conjunction with other Managers they oversee shift operations of a Black Bear Diner Restaurant by working with team members to ensure outstanding customer service to maximize sales and to control food, labor and other operating costs
• Maintains shift operations by following established policies and standard operation procedures, implementing production, productivity, quality, and patron-service standards.
• Works with Manager to achieve restaurant operational objectives by contributing information and recommendations to action plans; assists with implementing production, productivity, quality, and customer-service standards and resolving problems
• Continually improves job knowledge by participating in manager meetings, educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Conducts and accounts for precise daily inventory of restaurant food products.
• Other duties as assigned.

Requirements

Qualifications

• Requires basic to intermediate mathematical computations.
• Proven track record of successfully managing multiple priorities in a fast-paced work environment.
• Candidates must be highly motivated, self-directed, and results driven with strong organizational skills, attention to detail and professional written and verbal communication skills.

Summary

Summary of Position

The Floor Supervisor lives the company Mission Statement and values through direction of crew, customer service and operations during assigned shifts. The Floor Supervisor is responsible for restaurant operations during assigned shifts when management is not present.