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Job Description: International Sales Manager
Job Title: International Sales Manager
Department: Sales
Location: Milwaukee, WI or Lincoln, NE
Reports To: Senior Vice President of Sales
Jobs Supervised: Sales Manager – Latin America
Position Summary
The International Sales Manager is responsible for managing and executing global sales activities for Package Boiler, and Lincoln Division products and services in all countries outside the United States and Canada. This position oversees and the international representative and distributor network, provides technical and commercial support, and contributes to market development, forecasting, and strategic planning. Responsibilities include proposal preparation, order processing, and ongoing product support.
Essential Duties and Responsibilities
Sales Management
- Plan and manage international sales activities under the direction of the Senior VP of Sales.
- Apply sound judgment, analytical skills, and management capabilities to achieve established sales objectives.
- Maintain thorough and current knowledge of company products and applications.
- Exercise consistent decision‑making and problem‑solving skills in support of sales initiatives.
Market Analysis & Forecasting
- Assess and report on market conditions, competitive activity, and economic trends.
- Prepare annual and periodic export sales forecasts.
- Participate in determining market potential and developing sales expense budgets.
Representative & Distributor Management
- Serve as primary contact for international representatives and distributors.
- Evaluate, recommend, and negotiate agreements with representatives and distribution partners.
- Assist in negotiating licensing arrangements with foreign manufacturers as needed.
Customer & Account Management
- Maintain regular contact with major accounts within assigned regions.
- Support customer service activities to ensure timely and effective issue resolution.
- Promote company products and services at trade shows, exhibitions, and industry events.
Cross‑Functional Collaboration
- Work with sales and marketing leadership to develop marketing policies, product line recommendations, and pricing adjustments.
- Assist sales support, marketing, and training personnel in planning and executing special projects, promotions, and market research initiatives.
Other Duties
- Provide proposal development, order processing, and general product support.
- Perform additional duties as assigned.
Supervisory Responsibilities
- Direct supervision of the Sales Manager for Latin America.
Travel Requirements
- International travel required (20%–60%).
- Travel primarily by air and rental vehicle; must be able to manage typical business travel logistics.
- Must be able to obtain and maintain a valid passport and required entry visas.
Education and Experience Requirements
- Bachelor’s degree or equivalent professional experience required.
- Minimum of 5–8 years of experience in the boiler or boiler‑related industry.
Skills and Competencies
- Strong interpersonal and communication skills.
- Demonstrated ability in decision‑making, problem‑solving, and relationship management.
- Ability to work effectively with internal teams, external partners, and international customers.
- Proficiency in managing multiple priorities in a global business environment.
Physical Requirements
- Limited manual dexterity required.
- Work involves minimal physical effort.
Benefits of being a Cleaver-Brooks Sales & Service Employee:
- Competitive salary
- Comprehensive benefits, including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits (Critical Illness, Hospital Care, and Accidental Injury), FSA, HSA, life insurance, short term and long-term disability
- Cash matching 401(k) plan
- Employee assistance program (EAP)
- Pet insurance
- Employee discount program
- Tuition assistance
- Paid time off and 11 paid holidays
Who is Cleaver-Brooks Sales & Service:
Cleaver-Brooks Sales and Service, Inc. (CBSS) is a market leader in providing fully integrated boiler and burner systems. CBSS offers a full range of capabilities from: new equipment, installation, rentals, retrofits, repairs, parts, and service. We can deliver, install, and upgrade boiler room solutions that improve efficiency, reduce cost, and optimize space. CBSS delivers the most efficient, reliable, safe, and environmentally sustainable solutions that differentiate us in the marketplace. We are a 24/7 customer driven operation.
This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgement, to be proper.
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