Who Are We?
RAM Hotels – a dynamic, thriving,
innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and
steadfastly taken our place as a leader in the hospitality industry of
corporate America; while serving some of the most well-known midscale hotel
brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while
continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than
simply switch companies to advance your career, you become part of the RAM
Hotels family!
POSITION:
Breakfast Host
JOB SUMMARY
Are you
friendly and enjoy “rolling out the red carpet” to guests? Do you enjoy creating stellar guest
experiences? Are you a team player that
is energetic, friendly, and professional?
Would you like to welcome our guests to the breakfast bar each morning
with the ability to deliver excellent customer service by providing an
enjoyable dining experience? If so, being
our Breakfast Host with us may be the
job for you! Our Breakfast Host will
ensure that our guests are satisfied and will look forward to another awesome
experience with us!
JOB
RESPONSIBILITIES
- Consistently offer professional, friendly, and attentive
service to guests; interact with guests and answer questions that guests
may have pertaining to their dining experience; become familiar with our
hotel, services offered, hours of operation, nearby places of interest,
etc. - Set up and maintain the hot “On the House” breakfast and
breakfast bar each morning by following the hotel franchise breakfast
guidelines; be familiar with breakfast items and beverage choices - Collapse breakfast bar and dining area each morning;
replenish and restock breakfast items to prepare for the next day;
communicate with hotel management regarding inventory of all breakfast
products and any additional feedback - Maintain cleanliness of work area throughout the shift that
meet the county health codes and the hotel quality assurance requirements;
practice clean-as-you-go procedures for breakfast bar, dining and
preparation areas - Monitor and continually replenish breakfast bar as needed to
ensure guests have a variety of breakfast items to select from; ensure
that the breakfast display and dining area are always clean and
appealing - Comply with sanitation regulations, guidelines and safety
standards pertaining to food products; protect establishment and patrons
by adhering to sanitation and safety guidelines - Perform other tasks as necessary or required to meet or
exceed guest satisfaction
PROFESSIONAL
EXPERIENCE
·
High-school graduate or equivalent and
a minimum of six months work-related experience (food and beverage,
waitstaff/server, banquet experience - preferred)
·
Excellent customer service skills
INDUSTRY
EXPERIENCE
·
Previous experience in the hospitality
industry (preferred)
·
Previous experience as Server or
Waitstaff (preferred)
REQUIRED SKILLS
·
Must be flexible to work varied
schedules
·
Excellent written and oral communication
skills
·
Ability to listen attentively
·
Must have the physical ability to
walk, bend, and stand for long time periods
·
Must be able to lift up to 25 lbs.
·
Must adhere to grooming and appearance
standards in alignment with uniform
ESSENTIAL SKILLS
- Ability to express compassion
while remaining composed; ability to remain calm and focused while working
under pressure - Promote the property by
demonstrating a “top-notch” attitude toward our guests which includes
anticipating the guests needs – be proactive - Ensure that you are always a
positive representation of the property; embrace and respect diversity and
multi-cultural environments
BENEFITS
RAM Hotels hires
the best people, we work extremely hard to provide benefits that make work-life
balance that much more enjoyable. As a
leader in the hospitality industry; we promote advancement opportunities, we offer
our eligible employees comprehensive health benefit packages for you and your
family, vacation time, quarterly bonuses, 401K, and other
additional perks being an employee of RAM Hotels.
RAM Hotels is an Equal Opportunity/Affirmation Action
employer. All qualified applicants will
receive consideration for employment without regard to race, color, religion,
sex, national origin, disability, or protected veteran status.