Posted 3mo ago

Academic Advisor (part-time/temporary)

@ University of Massachusetts System
Lowell, Massachusetts, United States
OnsitePart Time
Responsibilities:advise students, update records, collaborate offices
Requirements Summary:Provide academic advising and support to students; maintain records; collaborate with campus offices.
Technical Tools Mentioned:Salesforce CRM, Student Information System
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Job Description

General Summary of Position:



  • General academic advising for students on program and general education requirements; registration matters; departmental, college, and university policies and procedures; academic success strategies; financial literacy; graduation requirements; and career options.

  • Manage, advise, and provide outreach to students with academic alerts, on academic warning, students readmitting to the university, and others that may require added support and contact throughout the semester.

  • Collaborate on student retention initiatives, conduct re-enrollment outreach, and deliver academic success skills presentations and workshops.

  • Collaborate with the Solution Center, Career Services, Registrar's Offices, Admissions, and other campus offices to resolve barriers to success and ensure students receive timely information, support, and guidance.

  • Routinely maintain and update undergraduate student records online via Salesforce CRM.


Minimum Qualifications (Required):



  • Bachelor's Degree with experience in higher education or similar field.

  • Working knowledge of Student Information Systems (SIS) and Salesforce CRM preferred.

  • Working knowledge of academic support and student success practices.


Special Instructions to Applicants:  


Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applicants is received.


This is a part-time, temporary, non-unit, non-benefited position.   


Please include a resume and cover letter with your application.  Names and contact information of three references will be required during the application process.