Capital Heating, Cooling, Electric & Plumbing is a leading employer in the Milwaukee Metro area and is looking to add a full time, experienced Appointment Setting Representative to their team! Earning BizTimes Future 50 and honored as one of 2020's Fastest Growing Firms by the Milwaukee Business Journal, we are the PREFERRED workplace destination!  

Pay: $15.00 per hour + bonus opportunities

Hours: Monday -  Friday 8:00am - 4:30pm

Reports To: Call Center Manager

Position Summary: Contact current &  past customers by phone to remind them of their Equipment Maintenance each month and to schedule that appointment.  You would be attempting to reach up to 160 customers per day via our automated system.

Comprehensive Benefits Package:

• Medical Insurance

• Dental Insurance

• Vision Insurance 

• Paid Vacation 

• Paid Holidays 

• 401K with Company Match

• Continual professional development, coaching and education

• An AMAZING company culture

• Bi-Weekly Payday

• Office Atmosphere

Required Qualifications:

• Professional phone etiquette

• Excellent verbal communication skills and active listening

• NOT a technical role

• Organized with attention to detail

• Comfortable learning new software & operating multiple applications simultaneously

• Appointment setting experience helpful

• HVAC experience NOT necessary

• High school diploma or equivalent required

Physical Demands and Work Environment:

• Normal Office environment, with normal temperature exposure and lighting.

• Use of all 5 senses, including close vision, distance vision

• Ability to work in a shared office, in a sitting position in front of a computer screen for up to 8 hours per day.