Are you passionate about making a meaningful impact in people’s lives? Do you find fulfillment in helping others overcome financial challenges and achieve important life milestones? In this role, you will serve as a trusted resource for members, guiding them through mortgage solutions tailored to their unique financial situations. You’ll play a critical role in helping individuals and families navigate obstacles, understand their options, and confidently move forward with one of life’s biggest decisions—buying a home. This role has the option to sit in Wausau, Antigo, Neenah, or De Pere.
As a CoVantage team member, you’ll receive a 401k employer match of up to 200%, a generous employer HSA contribution, and paid time off for community service.
Job Duties:
- Makes every effort to work with members who are having financial difficulties at all times striving to arrive as a satisfactory payment arrangement, which will be equitable for both the credit union and the member
- Organizes time and resources to ensure that the majority of the time is spent contacting embers with delinquent mortgage loans
- Maintains thorough knowledge of lending programs, policies, procedure, and regulatory requirements to ensure complete conformity with credit union and legal regulations
- Actively assists Mortgage Loan Originators and Home Equity Specialist teams during high production levels
- Conducts interviews with prospective borrowers in order to analyze financial and credit data, determines members financing objectives, advises members on products and pricing and gathers all required information
- Maintains the confidentiality of members, employees, and credit union information
Qualifications:
- Registered under the National Mortgage Licensing System, NMLS, or be in good standing to be approved by NMLS in accordance with the SAFE Act for registration
- Minimum of 3 years of mortgage lending and or collections experience
- The ability to analyze detailed financial and credit data, matching members needs with appropriate loan program and level of risk
- Excellent communication skills, both verbal and written
- The ability to work accurately under pressure
- Must be bondable