Job overview and responsibilities

United Ops Performance team is responsible to support Network Operations across different functional areas including  flight times, turn performance, delay insights, customer journey, bags, air traffic control, aircraft maintenance and routing, ground time, airport staffing, airport congestion and construction, fuel utilization, irregular operations, etc.

The Developer will support the Data Products and BI team to design, build and deploy data products including dashboards to United leadership with the goal of enabling better operational decisions that improve on-time performance and customer experience. The Developer will work with various Ops business groups to understand organizational needs and design requirements, build solutions to support high priority strategic projects.  The focus will be to build complex datasets that drive BI visualizations and help our Ops leaders to go from data to insights quickly and drive performance.

This person will support complex projects and help bring new concepts to life by closely with Ops leaders.  This role will require hands-on development work, such as developing backend data layers, maintaining complex queries and generating actionable insights using BI tools.  

• Develop/maintain tables to support data ingestion and transformation process, while ensuring data quality and availability to support operations
• Build data products including dashboards and mobile reporting products to support Ops leadership on day-to-day functions that helps them make data driven decisions and answer key questions from the eTeam 
• Help with the  development and implementation for automation workflows across multiple functional areas including Turns and Air Ops performance 
• Build and maintain the "single source of truth" for United's Ops data and ensure data integrity through robust governance process
• Track and provide status reporting of work assignments, projects, programs

This position is offered on local terms and conditions.  Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.

What’s needed to succeed (Minimum Qualifications):

• Bachelor's degree in Bachelor's degree in computer science, information sytems, engineering, or another quantitative field (i.e. mathematics, statistics, economics, etc.)
• At least 2 years experience in business intelligence, analytics, and/or data engineering
• Strong experience with SQL and Microsoft SQL Server Management Studio       
• Experience with BI dash boarding tools (e.g. PowerBI, Tibco Spotfire, etc...) to produce meaningful, elegant dashboards
• Proficiency writing code using both traditional and modern technologies/languages (i.e. Python, Spark Node, etc.) for queries, procedures, and final formatted reporting in an email format
• Ability to study/understand business needs, then develop solutions that connect business processes with quantifiable outcomes
• Good communication skills
• Must be legally authorized to work in India for any employer without sponsorship
• Must be fluent in English (written and spoken)
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

• Master's degree