Posted 1mo ago

Technical and Development Support Officer

@ Brenntag
Ho Chi Minh City, Ho Chi Minh City, Vietnam
OnsiteFull Time
Responsibilities:conducting visits, troubleshooting, developing formulations
Requirements Summary:Provide on-site technical support, formulate products, conduct market research, train customers, and manage lab operations.
Technical Tools Mentioned:API standards, OEM standards, Laboratory equipment, Product formulation
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Job Description

Customer & Technical Support

  • Maintain regular contact with customers and conduct onsite visits.

  • Provide technical troubleshooting for customers’ manufacturing processes while they use the company’s products.

  • Introduce new products and update customers with relevant technical information on existing offerings.

  • Consult customers on product applications, usage methods, and technical requirements.

Formulation & Product Development

  • Customize and adjust supplier standard formulations to meet customer performance and cost requirements; propose competitive blending solutions.

  • Conduct technical research on market-related products and competitor offerings.

  • Evaluate supplier samples and ensure suitability for the Vietnamese market; support customers in lab blending activities.

Training & Certification Support

  • Coordinate with suppliers to organize technical trainings, seminars, and workshops for lubricant manufacturers and end-users.

  • Support customers with API and OEM approval processes; explain international lubricant and fuel standards clearly.

Documentation & Market Analysis

  • Prepare and manage technical documents related to product applications and customer requirements.

  • Develop market mapping reports for new products or new suppliers as required.

Laboratory Operations

  • Manage laboratory activities, including sample storage, testing, monitoring, and evaluation of blended lubricant products.

 

Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.


 

Brenntag TA Team