Lockton is currently seeking an Associate Account Executive to provide technical support and serve as a point of contact for the Pharmacy Practice. The ideal candidate will demonstrate a high level of professionalism; possess the ability to work well in a fast-paced environment and the flexibility to easily adapt to changing priorities.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
• Manage and organize client tasks lists and open items.
• Assist in development and distribution of RFP’s – market and spread results; coordinating vendor responses, analysis and comparison of RFP responses and preparation of client reports with recommendations.
• Work collaboratively with PBMs to collect pharmacy data, ensuring reporting is accurate, timely, and of high quality.
• Coordinate with centralized support on communication materials and required compliance notices as applicable.
• Assist in review and accuracy of all vendor agreements and/or plan/policy documents.
• Facilitate client service meetings.
• Collect data /information for baseline assessment.
• Assist with new vendor implementation process; request & coordinate renewal activities with all vendors
• Build, manage and populate project plans for clients.
• Prepare client presentations, financial and clinical reports for internal and external partners.
• Develop client specific service calendar and manage deliverables as applicable.
• Coordinate evening and lunch events with clients to build and strengthen on-going relationships.
EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:
• Bachelor’s Degree in a business-related field is required
• Minimum 3 years of experience in the industry, specifically experience in PBMs or like.
• Strong customer service skills
• Excellent computer skills; must have the ability to manipulate large spreadsheets, census data, disruption, geo-access, benchmarking data, etc.
• Must have mathematical/technical expertise in managing and reporting monthly claim tracking results and observations.
• Strong working knowledge of differing financial arrangements and products available to clients including self-funded.
• Excellent organizational and communication skills
• Proven critical thinking and problem-solving skills
• Legal right to work in the United States