Posted 4d ago

Software Support Co-op/Intern

@ Nokia
Ottawa, Ontario, Canada
HybridFull Time
Responsibilities:work scenarios, identify issues, improve NSP
Requirements Summary:Linux experience, programming in Java/Python/Perl/Shell; XML/Ansible/JS helpful; strong problem solving.
Technical Tools Mentioned:Linux, Java, Python, Perl, Shell, XML, Ansible, JavaScript
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Job Description

Position:  Software Support Co-op/Intern

Number of Position(s): 1

Duration: 4 Months+  

Date:  - (Fall Term Sept 8th - Dec 18th, 2026)

Location: In office at 600 March Rd. Ottawa, Canada.

 

EDUCATIONAL RECOMMENDATIONS

Currently a candidate for a Master's or Bachelor’s degree or Diploma in Computer Science, Computer Engineering, Software Engineering or related field with an accredited school in Canada.

 

Responsibilities

As a part of our team, you will: 

  • Work with real-world scenarios that customers encounter when using NSP software in large-scale environments, gaining hands-on experience with the full NSP portfolio across a range of product areas and capabilities, while partnering with other R&D teams and Product Line Managers.
  • Identify, diagnose, and address product issues discovered by customers or during internal testing, and contribute to implementing effective solutions.
  • Leverage insights from customer use cases to suggest and implement meaningful improvements in NSP.
  • Create testing approaches and build test cases, which may include simulating various network management activities, configuring labs to reflect real-world scenarios, or developing automated tests

Qualifications

  • Experience with Linux console environments. You’re comfortable using basic Linux commands to complete technical tasks.
  • Programming proficiency in at least one of the following: Java, Python, Perl, or shell scripting. Familiarity with XML, Ansible, or JavaScript is also beneficial.
  • Strong technical reasoning skills. You’re capable of identifying setup or system issues and thinking through possible actions to resolve them during installation or usage.

It's a bonus if you also have:

  • Curiosity and motivation to learn on the job, strong task management, and clear communication abilities. The team works on a wide range of projects related to NSP, providing opportunities to build knowledge across multiple areas.
  • Foundational knowledge of databases, virtualization, networking, or version control systems—these can contribute to your effectiveness in the role.