Description

Our mission is to “Inspire a community of kindness through a revolutionary coffee experience,” and the Brewistas of our Brew Crew are the valuable individuals who execute that mission daily. Brewistas report to their stand manager. A Brewista treats every interaction with others as an opportunity to build them up – whether they be our customers, teammates, or vendors. A Brewista makes delicious drinks, takes orders, loves on our customers, prepares premixed flavors and teas, cleans, and stocks during every shift.

Visit 7brew.com to learn more about us!

Requirements

· Can converse directly with customers to confirm and personalize their drink orders, and correctly

key those orders into our point-of-sale system.

· Can collect payments from customers, provide receipts, and correctly count back any change.

· Can prepare all drinks and premixes to order, ensuring quality and consistency for each customer

served.

· Must always move with urgency and responsiveness, operating on the customer’s time to provide

prompt service.

· Stays productive and proactive throughout the entire shift, supporting guest service even during

slower periods.

· Makes personal connections with customers every day through genuine interactions, warm smiles,

and open, positive body language.

· Knows our full menu and drink offerings inside and out; can guide customers, answer questions,

and help them identify and order the drink they truly want, offering recommendations when

appropriate.

· Brings their best self to work every day and dresses appropriately for their assigned service

position.

· Is familiar with shift-change duties, checklists, and weekly tasks, and can execute any of them as

needed to maintain smooth service.

· Is always clocked in, present, and ready to serve customers at their assigned position when the

shift begins.

· Treats teammates and customers with respect, kindness, and a service-first mindset.

· Maintains a safe, sanitary, and organized service environment by following organizational

standards and sanitation regulations.

· Able to remain standing for extended periods (typically up to 5 hours per shift). Reasonable

accommodations will be made as required by law.

Qualifications as a Brewista:

· Can create and maintain genuine, uplifting interactions with customers for up to five minutes at a

time while taking orders, discussing flavors, or delivering drinks.

· Can work carefully and quickly with espresso, hot water, coffee, dairy products, and flavored

syrups.

· Can work outside in our service lanes for prolonged periods, regardless of weather conditions.

· Can lift up to 50 lbs.

· Can stand comfortably for hours at a time while serving guests.

· Can climb a ladder and use a stepladder as needed.

· Can stand, sit, bend, kneel, twist, and squat as necessary to stock product and prepare service

areas.

· Can safely walk between and around cars in the drive-thru service lane while interacting with and

delivering drinks to customers.

· Can safely use a utility knife.

Schedule Requirements as a Brewista:

· Works a flexible schedule.

· Follows company procedure for communicating time-off requests.

· Regularly works weekends and is available to work holidays if necessary.