Job Description:
What You'll Be Working On
Lead strategic analysis via a data-driven approach to identify, prioritize and assess the impact of new payment channels, features, and defenses.
Manage regional payment partners such as card networks, gateways, financial institutions, and fraud vendors to advance the objectives of our platform.
Develop and implement the payment-fraud strategy and roadmap for all markets.
Trace payment-fraud patterns to identify high-risk transactions and users, and implement mitigating strategies, tools, and rules.
Collaborate with product managers, decision science, and local teams to execute payment / fraud-related system integrations, and feature and process improvements.
Design, implement and govern regional payment operations to standardize and optimize processes.
Work with regional payment partners to promptly identify and resolve payment failures.
Implement ongoing tracking and monitoring of the performance of payment approval and fraud rates to drive continuous improvement.
What You Need To Have
Experience in eCommerce payment processing and fraud management is preferred is a must
Experience working in customer service
Knowledge of international document verification, KYC and AML/CFT procedures
In-depth knowledge of CyberSource risk products.
Strong investigative intuition and curiosity
Detail-oriented, highly analytical, and strong project management skills
Excellent communication and interpersonal skills to interact with cross-functional teams and external stakeholders
Self-starter mentality with a desire to learn and adapt to a fast-paced, ambiguous environment
Fluent English is a must
Transnetwork is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.