Responsibilities: 

• Design, implement, and maintain secure CI/CD pipelines for automating deployment, configuration, and testing processes. 
• Own Helpshift production services and ensure complete monitoring coverage, troubleshoot and fix production issues. 
• Build a seamless zero-downtime process to upgrade our core infrastructure (ScyllaDB, Elasticsearch, Kafka, MongoDB, Redis)Move us to a region with no downtime. Build a cloud infrastructure that’ll be easy to move to a different cloud service provider. 
• Collaborate with development and operations teams to integrate security practices into the software development lifecycle. 
• Conduct regular security assessments, vulnerability scans, and penetration testing to identify and mitigate security risks. 
• Develop and maintain infrastructure as code (IaC) templates for provisioning and configuring cloud resources securely. 
• Monitor and respond to production incidents, including investigation, containment, and remediation activities. 
• Stay up-to-date with the latest security threats, vulnerabilities, and best practices, and make recommendations for continuous improvement. 
• You will play a pivotal role in ensuring the security, scalability, and reliability of our infrastructure and applications.  
• You will collaborate closely with cross-functional teams to implement security best practices throughout the development lifecycle, automate security processes, and enhance our overall DevSecOps capabilities. 
• Mentor Junior Team members