Entertainment Dome Attendant (Barista/Bartender/Server-Cook)

Location: The Nest at Black Hawk – Entertainment Dome

Reports To: Hospitality Manager

Overview

The Entertainment Dome Attendant is a dynamic hybrid role that combines barista, bartender, server, and light cook responsibilities. This individual is the heartbeat of the Entertainment Dome, managing all aspects of guest service and food & beverage operations. Typically working solo, the attendant creates a welcoming, efficient, and professional environment while ensuring guests have a seamless dining and entertainment experience.

Key Responsibilities

Beverage Service

• Prepare and serve high-quality coffee, espresso drinks, teas, and specialty beverages.
• Mix and serve alcoholic and non-alcoholic beverages in accordance with state liquor laws and resort policies.
• Maintain knowledge of drink recipes, menu offerings, and pairing recommendations.

Food Preparation & Service

• Prepare and cook simple menu items such as appetizers, sandwiches, flatbreads, or small plates.
• Ensure food is presented attractively, safely, and consistently.
• Take guest orders, serve meals and drinks, and maintain attentive, friendly service throughout.

Operations & Guest Experience

• Open and close the Entertainment Dome, following standard operating procedures.
• Manage the POS system, process payments, and handle cash accurately.
• Monitor inventory, restock supplies, and communicate needs to management.
• Maintain cleanliness of the bar, kitchen area, tables, and overall dome environment.
• Uphold all health, sanitation, and safety regulations.
• Provide personalized hospitality, anticipating guest needs and creating a welcoming atmosphere.

Solo Shift Management

• Work independently with confidence and efficiency during shifts.
• Balance responsibilities between beverage service, food prep, guest service, and operational upkeep.
• Resolve guest concerns in a professional, timely manner.

Qualifications

• Previous experience as a barista, bartender, server, or cook (multi-role experience preferred).
• Strong customer service and communication skills.
• Ability to multitask and stay organized in a solo-work environment.
• Basic knowledge of food safety, sanitation, and responsible alcohol service.
• POS/cash handling experience required.
• Must be 21+ and able to obtain/maintain required food handler and liquor service certifications.

Physical Requirements

• Ability to stand, walk, and move quickly for extended periods.
• Ability to lift up to 40 lbs and handle equipment or kegs safely.
• Comfortable working in a dynamic indoor/outdoor environment.

Compensation & Benefits

• $15/hour + tips
• Employee discounts on resort amenities
• Growth opportunities within Harmony Hospitality Group

Job Type: Full-time

Benefits:

• Employee discount

Experience:

• Barista: 1 year (Required)
• Bartending: 1 year (Required)
• Food service: 1 year (Required)

Language:

• English (Preferred)

License/Certification:

• ServSafe (Preferred)

Ability to Commute:

• Black Hawk, CO 80422 (Required)

Work Location: In person