Posted 2mo ago

Manager, Community Solutions Sales

@ Charter Communications
Maitland, Florida, United States
OnsiteFull Time
Responsibilities:Lead team, Manage budgets, Develop strategies
Requirements Summary:Lead and manage SCS sales team; meet budgeted sales goals; oversee contracts and compliance; collaborate with Legal and Sales Operations.
Technical Tools Mentioned:Automated reporting and analytics tools, CRM (unspecified)
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Job Description

JOB SUMMARY

Responsible for development and implementation of programs and strategies that maximize the Company's market-share through the acquisition, retention and growth of Spectrum Community Solutions (SCS) business. This position directs and manages Account Executives and Sr. Account Executives. This position will also identify opportunities for SCS acquisitions and win-backs.

MAJOR DUTIES AND RESPONSIBILITIES

Actively and consistently support all efforts to simplify and enhance the customer experience

 

Responsible for meeting and exceeding budgeted sales goals and quota

 

Supervise a Team of SCS Account Executives and Sr. Account Executives

 

Oversee the monitoring and tracking of SCS new-build projects using a variety of management reports and tools

 

Coordinate and communicate SCS activities with designated leadership and stakeholders to maximize SCS investments and revenues

 

Analyze market conditions and manage portfolios for all SCS Account Executives and Sr. Account Executives

 

Manage and monitor functions relative to staff including selection, training, development, performance evaluation, discipline, termination and salary/status change recommendations

 

Responsible for the oversight of the SCS Account Executive and Sr. Account Executive commission plan, compliance and achievement to plan.

 

Work with Sales Operations team to ensure that contract administration is being maintained in accordance with company objectives. Work closely with the legal team on all SCS contracts to ensure compliance and maximize return on investment.

 

Develop and implement programs and strategies designed to improve upon and support the Company image and reputation with property owners in the interest of building long-term business relationships

 

Respond to competitive threats and work with Legal on all violations of exclusive rights

 

Perform public relations and liaison functions with homebuilder's associations, multi-family housing groups and county/city building agencies

 

Lead and participate in succession planning.

 

Adhere to industry specific local, state, and federal regulations, as applicable.

 

Know, understand and follow Company policy

 

Perform other duties as requested by supervisor.

REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English

Demonstrated leadership qualities

Ability to use automated reporting and analysis applications

Advanced knowledge of Company products and services
  
Required Education
Bachelor's Degree in business or related field, or equivalent work experience
 
Required Related Work Experience and Number of Years
Sales Management experience - 7+

Project Management experience - 5+
  
Preferred Related Work Experience and Number of Years
Industry related experience preferred

Experience in residential property management, or real estate development a plus

Management or leadership experience - 2+
  

WORKING CONDITIONS
Office environment
Travel as required may be up to 25%