Posted 1mo ago

Application Support Engineer II

@ InComm Payments
Brazil
RemoteFull Time
Responsibilities:monitor applications, deploy applications, debug issues
Requirements Summary:Associate degree or higher; 4+ years Java/J2EE support; 2+ years relational DB; 2+ years CI/CD (Jenkins); 2+ years Linux; strong OO programming; full software lifecycle experience; teamwork and communication.
Technical Tools Mentioned:Jenkins, SVN, Git, Maven, JIRA, Confluence, Dynatrace, Splunk, Tomcat, JBoss, Spring, Spring MVC, Spring Batch, Spring Boot, REST Services, SOAP Services
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Job Description
Overview

When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.

 

We are significantly growing our Engineering and IT teams in Brazil and are focused on finding talent for various financial technology (Fintech) engineering, database, development, and testing teams.  

 

InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future. We anticipate developing future leaders for our teams in Brazil!

 

Benefits include health and dental insurance, meal and restaurant vouchers, fixed monthly stipend for internet and mobile expenses, InComm hardware/software, and annual bonuses! All positions are CLT.

 

You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.

 


About This Opportunity

We are looking for a strong Java Application Support Engineer to join our global Financial Services application support team, made up of team members in the United States, Brazil, and India. Ideally, you will have several years of Java/J2EE support experience. You will monitor, troubleshoot, deploy, and debug existing applications. Relational Database experience with SQL, MySQL, Oracle SQL, or PL/SQL experience is preferred. Deployment experience using Jenkins is highly preferred. Our team works in an Agile Scrum environment with daily stand-ups and sprint meetings. You will be a part of an on-call rotation once you are trained on our applications. 

 

Work Schedule: Monday - Friday, 5:00AM - 2:00PM BRT


Responsibilities

  • Java application support
  • Monitor, troubleshoot, deploy, and debug existing applications
  • Debug software components, identify, fix, and verify remediation of code defects (own work and the work of others)
  • Support and maintain projects developed by the team and assist in production deployment and outages
  • Configure, deploy, debug, monitor, and document new system features and enhancements using Jenkins
  • Successfully communicate designs, research, and potential issues with team members
  • Collaborate with business professionals to determine functional and non-functional requirements for software development projects.
  • Participate in rotational 24x7 on-call 3rd/4th level support

Qualifications

  • Associate Degree, or, Technologo (Technologist) Degree, or higher is required.
  • 4+ Years of Java/J2EE application support experience
  • 2+ years of Relational Database experience
  • 2+ years of CI/CD tools (Jenkins)
  • 2+ years of experience on Linux platform
  • Good understanding of Object-Oriented Programming and Design principles
  • Knowledge of the full lifecycle of software development including use of version control tools, build management, unit testing, issue tracking software (e.g. SVN, Git, Maven, Jenkins, JIRA)
  • Excellent organizational skills, self-administration, attention to detail, multi-tasking, and effective prioritization
  • Strong interpersonal and communication skills
  • Self-motivated and able to meet objectives
  • Experience with the following technologies preferred:
    • Spring/Spring-MVC/Spring Batch/Spring Boot is a plus
    • Tomcat, JBoss
    • REST Services, SOAP Services
    • Relational Database experience
    • JIRA & Confluence
    • Dynatrace & Splunk

InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law. 

 
*This position is eligible for the Employee Referral Bonus Program - Tier III
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