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Posted 2mo ago

Field Human Resources Coordinator (HR)

@ Personal-Touch Home Care
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Brooklyn, New York, United States
$18-$23/hrOnsiteFull Time
Responsibilities:Conduct orientation paperwork, Enter new staff files, Review mandatory paperwork
Requirements Summary:2 years of experience in home care coordination or HR support; bilingual preferred; strong communication and customer service; proficient with Microsoft 365; experience with HHAeXchange preferred; ability to multitask.
Technical Tools Mentioned:Microsoft 365, HHAeXchange
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Job Description

Field Human Resources Coordinator (HR)

Brooklyn, NY

 

This is a full-time in person position.

**Bilingual preferred.

Pay: $18.00-$23.00 per hour

About Us: With 50 years of dedicated service to our communities, Personal Touch has been a trusted provider of home care. Our priority lies in ensuring exemplary patient care while fostering a supportive and empowering workplace culture for all team members. 

Why Choose Us: At Personal-Touch Home Care, we are committed to creating a rewarding and fulfilling experience for our team members. Our established history and reputation provide a stable and trusted foundation for your career. Join us in positively impacting the lives of our patients and their families. As a member of our team, you will enjoy a wide range of benefits that enhance your overall well-being and support your career growth. They include:

• Employee Recognition Programs: We acknowledge and celebrate your contributions.

• Comprehensive Health Benefits: We offer an inclusive package with Medical, Dental, Vision, Accident, and Long-Term Disability Coverage to ensure access to quality medical care while promoting overall wellness. 

• Generous Paid Time Off: We provide generous paid time off to ensure you can recharge and return to work refreshed, leading to greater productivity and job satisfaction. We support a healthy work-life balance. 

• Retirement Benefits: We offer a 401k plan to secure your financial future and help you save for retirement.

• Life Insurance: We offer company paid life insurance providing peace of mind and financial protection for you and your loved ones. 

• Opportunities for Professional Growth and Development: Empowering you to thrive and grow. 

• Employee Assistance Program: Supporting the well-being of you and your family.

• Perks Program: Exclusive deals and offers on products, services, and experiences you need and love.

 

Job Summary: The Field HR Coordinator is responsible for the implementation and maintenance of all Federal, State, City and company compliance requirements for all caregivers- (HHA, PCA, HMK, HSK, PA), professional and paraprofessional staff (RNs, RN-Instructors, RN-FFS, LPNs, etc.) to ensure a certified status. The Field HR Coordinator is responsible for the full life cycle of all caregivers, LPNs, RN-FFS, to include on-boarding/off-boarding, licensing, orientation of applicants, both certified as well as those applicants completing the HHA/PCA/ACD and Competency evaluations’ training programs.
**Bilingual preferred.

Responsibilities:

  • Conduct and assist in paperwork completion for and during Orientation.

  • Enter new professional and paraprofessional files into the systems.

  • Review and maintain all mandatory paperwork of the employee's personnel file.

  • Verify compliance related to items such as licenses, certificates, etc.

  • Track and monitor compliance status of professional and para-professional staff.

  • Update and input personnel information in the systems.

  • Verify that all required documentation pertaining to the HHA/PCA/PA/LPN/RN/FFS etc., is properly and accurately scanned into the secured document storage portal.

  • Ensure all documents are scanned in a way which is legible for future reference.

  • Ensure that all uploaded documentation is properly indexed on DocuWare.

  • Schedule professional and paraprofessional staff for In-services, Annual Competency Evaluation (OBRA), physicals and other periodical compliance requirements, to maintain compliance.

  • Perform continuous internal audits of personnel files, as per protocol to ensure on-going compliance.

  • Assist during external audits, as requested.

  • Assist with translations and document completion via phone, in -person, during classes /trainings, etc.

  • Assist with Payroll functions/questions.

  • Assist with Apps for field staff.

  • Call Handling and Customer Service.

  • Adhere to the Federal, State, City and Organization’s record keeping care regulations, procedures and standards.

  • Comply with all Company’s policies, procedures and code of conduct.

  • Perform other tasks as requested.

Qualifications:

  • Strong communication, both written and verbal.

  • Excellent customer service skills.

  • Strong time management and organization skills.

  • Adaptability and flexibility.

  • Bilingual preferred.

  • Proficient in Microsoft 365.

  • HHAeXchange experience preferred.

  • 1 to 3 years' experience as a Home Care Coordinator.

  • Ability to multitask.

Desired Skills and Experiences:

  • Home health care experience

  • Experience with HHAeXchange

  • Call center customer service representative

  • Microsoft Office 356 applications: TEAMs, Outlook, Excel, Word

  • Bilingual- Spanish, Russian, Mandarin, Creole, French

Pay:  $18.00-$23.00 per hour

Job Type: Full-time

 

We are excited to welcome passionate and dedicated individuals to join our team at Personal Touch Home Care. We’re more than just a company; we’re a close-knit family dedicated to supporting each other’s success and well-being. Apply now and join us in making a positive impact on the communities we serve.