We are seeking an experienced and highly organized Clinical Risk & Administrative Manager (RPN/RN or SLP) to join our team in a full-time office-based leadership role. This position is ideal for a nurse with extensive clinical and field home care experience who is passionate about supporting staff, overseeing client care, maintaining clinical excellence, and contributing to operational leadership.
The Clinical Risk & Administrative Manager will oversee nursing operations, support field staff with concerns, assist with incident management and investigations, coordinate training and onboarding, ensure compliance with clinical standards, and provide administrative leadership within a fast-paced home and community care environment.
Schedule
- Full-time
- Monday to Friday
- In-office position
Responsibilities
- Provide oversight and support to nursing staff and client care operations
- Track client risks daily, investigate concerns as they arise, and support timely follow-up to help maintain safe and effective care
- Manage, follow up, and complete incident reports and clinical documentation
- Address client and employee concerns promptly and proactively by identifying root causes and resolving issues at the source
- Participate in problem-solving, escalations, and clinical support as required
- Ensure adherence to company policies, best practices, and professional standards
- Support quality improvement and compliance initiatives and policy development
- Assist with clinical supervision, mentorship, and staff performance support
- Coordinate and support onboarding, orientation, and ongoing staff education
- Act as a liaison between new clients and The Care Company, working with Ontario Health coordinators to support a smooth intake, onboarding, and care coordination process
- Collaborate with clients, families, and healthcare professionals to support effective care planning and communication
- Assist with client scheduling needs by supporting office calls, troubleshooting issues, coordinating updates, and helping ensure reliable coverage
- Assist with operational and administrative nursing functions