ESSENTIAL FUNCTIONS:
1. Assists staff with interdepartmental errands.
2. Assists with clerical task by typing and filing patient folders, faxing, translating,
photocopying, and collating paperwork when needed.
3. Answers the telephone when needed and directs calls promptly, accurately and with
courtesy.
4. In times of emergency, holidays, or when there is a large customer workload, the
volunteer will assist in obtaining basic registration information.
BEHAVIORAL STANDARDS:
1. Shows initiative in handling duties.
2. Maintains effective working relationships with all.
3. Accepts feedback positively.
4. Adheres to confidential policy.
5. Courteous, respectful, tactful, and friendly.
6. Willing to learn
7. Adheres to volunteers’ dress code.
8. Physically able to perform tasks.