About the Department

As part of the Talent Management team, and in a high-volume environment the Staffing Specialist II collaborates with MBTA managers on a regular basis to proactively identify future hiring needs as well as lead efforts to be able to attract candidates using various sources. This position will ensure the Authority attracts, hires, and retains the best employees while growing a strong talent pipeline. The Staffing Specialist II will proactively manage the recruitment processes, consistently making suggestions for improvement and ensuring processes are consistent and efficient.

Position Duties

Stakeholder Collaboration- Partner with hiring managers and other stakeholders to understand hiring needs and department objectives to develop successful recruitment strategies to meet the demands of the Department and the Authority.
Full-Cycle Recruitment- Manage the entire recruitment process for assigned requisitions, including sourcing, screening, interviewing, reference and background checks, and evaluating candidates in a courteous, timely and professional manner ensuring a positive candidate experience.
Candidate Evaluation- Screen resumes, coordinate and conduct interviews (phone, virtual, in-person), administer pre-employment and promotional tests when necessary, and assess candidates' qualifications, skills, and cultural fit.
Offer Negotiation and Onboarding- Negotiate offers with selected candidates and collaborate with other members of Workforce Management to ensure a smooth onboarding process for new hires.
Data Analysis- Assist in tracking and analyzing recruitment metrics, including time-to-fill, and overall processing of requisitions, to identify areas for improvement and optimize the recruitment process.
Strategic Sourcing- Develop and implement sourcing strategies to identify a candidate pipeline and attract qualified candidates for open and projected vacant roles, utilizing various channels such as job boards, social media, MBTA representation at career fairs, networking events, employee referrals, and additional outreach as needed to ensure diverse candidate pools.
Hiring Manager Partnership- Collaborate closely with hiring managers to understand their needs, including with the assistance of developing and updating job descriptions, defining minimum entry requirements, and providing guidance throughout the hiring process.
Market Expertise- Stay informed about industry trends, best practices in recruitment, and the competitive landscape of recruiting and retaining talent.
Colleague Partnerships – Collaborate with other areas within Talent Management and throughout Workforce Management to ensure positive working relationships, including, but not limited to, working closely with the staffing partners, assisting with programmed hiring, cross training in other staffing areas, and meetings with HR Business Partners and various areas to review staffing information and workforce planning.
Adhere to the rules, regulations, collective bargaining agreements (if applicable) and policies of the Authority including the EEO, Anti-Discrimination and Anti-Harassment and Anti-Retaliation policies.
Perform all other duties and projects that may be assigned.

Physical Demands and Working Conditions

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Available to work any and all shifts and/or locations as assigned or directed.

Minimum Qualifications

Bachelor’s degree from an accredited institution.
Four (4) or more years of experience in recruitment, experience as a human resources generalist, or a related field.

Working knowledge of state and federal employment laws and Human Resources best practices.
Excellent interpersonal, communication, customer service and interpersonal skills.
Experience utilizing Applicant Tracking Systems (ATSs).
Past work experience in developing relationships and partnering with cross-functional teams.
Effective organizational, analytical, confidentiality, quantitative, multi-tasking, and time management skills.
Strong decision-making skills and the ability to work independently.
The ability to use Word, Excel, PowerPoint, and PeopleSoft as well as previous presentation skills.
Skilled at handling sensitive and confidential information in an appropriate manner.
Experience in providing internal and external customers with a courteous and professional experience.
The ability to travel to locations outside of office to meet with hiring managers, conduct interviews, etc.

Preferred Experience and Skills

Bachelor’s degree from an accredited institution in Human Resources, Business, or related field.
Recruiting experience for an in-house HR department or staffing firm.
Additional years of experience in recruitment, HR generalist, or related field.
Experience in recruitment for all levels of roles, from entry-level to C-Suite.
Experience recruiting for engineering and/or construction roles.

Other Qualifications

A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the Bachelor’s degree requirement.
An Associate’s degree from an accredited institution an additional three (3) years of directly related experience substitutes for the Bachelor’s degree requirement.
A Master’s degree in a related subject substitute for two (2) years of general experience.
A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience.