Olde Naples Hotel is seeking a dedicated and enthusiastic Concierge to join our team in Naples, FL. Concierges are responsible for connecting guests with the information they are looking for, setting up schedules and providing convenient service so that they can relax and enjoy their vacation or focus on business during a trip.
Pay $16/hr
Responsibilities
- Maintain updated knowledge of assets specific to the company’s needs.
- Greet guests and confirm reservations.
- Provide excellent customer service and attention to detail.
- Maintain positive ongoing relationships.
- Maintain high ethical standards and professionalism.
- Multitask and prioritize as necessary to meet customer needs.
- Represent the company with integrity and dedication.
Requirements
- Excellent office and computer skills
- Ability to provide professional communication in all environments
- Strong organizational, communication and verbal skills
- In-depth understanding of essential hospitality standards and company policies
- Proven skill in developing relations with guests, vendors and internal departments
- Time management and resource management
- Ability to project a professional and knowledgeable demeanor
Benefits
- Competitive hourly wage from $16.00 and up based on experience, paid bi-weekly.
- Opportunity to work in a beautiful, hospitality-driven environment in Naples, FL.
- Potential for growth and advancement within the company.
- Supportive and friendly team atmosphere.
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401(k)
- Free Associate Parking
- Free Meal for every shift worked
- 25% Discount in Resort Outlets
- Hotel Discounts with OPL
- Friends and Family Discount