Position Title: Senior Associate, Training Coordination

Department: Regional Programs - Americas

Location: Remote in CT, DC, FL, GA, IL, MD, MA, NC, NJ, NY, OR, PA, Puerto Rico, TN, TX, VA, and WA; up to 10% travel

Reports To: Director, US Resilience

Direct Reports:  0

Assignment Type: Full time: Time-limited through September 2027

Benefits: Visit our Careers page to learn more about our benefits!

Compensation: $58,695 to $64,500 USD gross annually

About Americares:  

Global Health Starts with YOU!

Americares is a health-focused relief and development organization that saves lives and improves health for people affected by poverty or disaster. Each year, Americares reaches 85 countries on average, including the United States, with life-changing health programs, medicine, medical supplies, and emergency aid. Americares is one of the world’s leading nonprofit providers of donated medicine and medical supplies. For more information, visit americares.org.

Americares Values

• We create global community, treating people as they want to be treated.
• We respond effectively and responsibly, putting plans into practice.
• We embed ethics and equity in our work and workplace.
• We are better together; partnership is at our core.
• We ask and listen, to create sustainable solutions for a healthier tomorrow.
• We commit to quality, growing and improving to ensure individuals and communities thrive.

Position Summary:

The Senior Associate, Training Coordination plays a critical role in advancing the U.S. Resilience work of Americares by supporting the design, delivery, and evaluation of training initiatives for safety-net clinics and health centers. The Americares training approach emphasizes adult learning principles, peer exchange, and practical application in real-world clinic settings. The role ensures alignment of training programs with Americares’ U.S. Resilience Theory of Change, emphasizing preparedness, resilience-building, mental health and psychosocial support (MHPSS), and health communication.

This position will collaborate closely with technical specialists in climate resilience, MHPSS, and health communications, as well as with external partners such as state associations, national health networks, and academic institutions, to deliver high-quality, impactful training opportunities.

Key Outcomes:

In the first 90 days, the Senior Associate will:

 Onboarding & Alignment

• Learn and live the Americares values
•  Complete all required new hire onboarding trainings.
• Gain a strong understanding of Americares’ U.S. Resilience portfolio, including preparedness, recovery, and resilience initiatives.
•  Review existing training curricula, ECHO series, and toolkits to become familiar with program content and methodology.
•  Create a SharePoint repostitory of trainings and make recommendations on an external-facing repository.
•  Build working relationships with Associate Director, Preparedness/Long-Term Recovery, Technical Unit staff, and external partners supporting training.

 Training Coordination Foundations

•  Support at least one training event (workshop, ECHO session, or ToT), assisting with logistics, materials preparation, and participant engagement.
•  Establish a system for tracking training participation, feedback, and outputs using agreed MERL tools.

 Planning

•  Develop a draft annual training calendar in collaboration with program and technical leads.

In the first 6 months, the Senior Associate will:

 Training Design & Facilitation

• Independently coordinate at least 2–3 major training initiatives (virtual or in-person) for clinics and partners, ensuring alignment with program goals.
•  Incorporate feedback from participants and technical advisors into revised training content.
•  Communicate with training participants, via email and online platforms to ensure clarity around training opportunities.

 Cross-Team Collaboration

• Demonstrate consistent collaboration with MHPSS, climate resilience, and health communication experts to integrate technical content into trainings.
• Actively participate in cross-functional planning meetings, contributing training insights to project design.

 Monitoring & Learning

•  Produce a summary report of training activities to date, highlighting participation rates, feedback, and early lessons learned. This would be done in conjunction with reporting requirements.
•  Begin drafting case studies or documentation of promising practices from training efforts.

In the first year, the Senior Associate will:

 Training Leadership & Impact

•  Serve as the primary coordinator for the U.S. Resilience training portfolio, managing the full cycle of training events (design, coordination, facilitation support, evaluation).
•  Develop reports that describe the impact of the trainings, utilizing participant surveys and evaluation data, showing improvements in preparedness knowledge, climate-health integration, or MHPSS awareness

 Continuous Improvement

•  Under the guidance of the Project Lead, support the refinement and updating of training content and toolkits based on evaluation findings, clinic feedback, and alignment with updated hazard-specific action plans.
•  Establish and maintain a repository of training resources, ensuring accessibility for internal and external stakeholders.

 Sustainability & Partnership

• Support the promotion of and engagement with training opportunities among partners.
•  Document and disseminate at least 2 case studies or practice briefs on training-supported resilience outcomes for clinics

Duties and Responsibilities:

• Actively model and contribute to Americares values, work culture and mission.
• Engage in and contribute to team spaces with openness, global competencies, and a growth mindset
  
• Support the development, coordination, and facilitation of training initiatives for clinics and health centers, including workshops, ECHO series, Train-the-Trainer (ToT) programs, and peer learning collaboratives, ensuring that training content incorporates technical expertise in climate resilience, preparedness, MHPSS, and health communication, and reflects culturally and linguistically responsive approaches.
• Manage scheduling, invitations, and participant engagement for training events, oversee the preparation of training materials, presentations, and supporting resources, serving as point of contact for participants before, during, and after trainings.
• Track participation, feedback, and outcomes of training initiatives, ensuring alignment with program goals.
• Support continuous improvement by incorporating lessons learned, evaluation findings, and participant feedback into future training design.
• Work with the Associate Director, Preparedness/Long-Term Recovery, and other team members to ensure training supports project goals across preparedness, recovery, and resilience.
• Collaborate with the Technical Unit (climate, MHPSS, health communications) to align training content with best practices and emerging evidence.
• Support external partner engagement in training initiatives, including national and state associations, government agencies, and funders.
• Maintain training resources, curricula, and toolkits for internal and external use and support the documentation and dissemination of case studies, promising practices, and lessons learned from training initiatives.

US work authorization is required for this role. 

Degrees and/or experience required for the role:

• 3+ years of experience in training coordination, program support, and/or capacity-building initiatives, preferably within a health, humanitarian, or nonprofit context.

These competencies are required for the role:

•  Demonstrated ability to coordinate the full lifecycle of training initiatives across virtual and in-person formats, including workshops, ECHO series, peer learning, and Train-the-Trainer programs.
• Proven capacity to manage multiple training initiatives simultaneously, maintain calendars and timelines, track tasks and deliverables, and ensure high-quality execution with consistent attention to detail.
• Ability to work closely and productively with technical experts (e.g., climate resilience, MHPSS, health communications), program leads, and external partners to integrate diverse content into cohesive, practical training experiences.
• Proficiency in Microsoft Office Suite and virtual training platforms (Zoom, Teams, etc.).
• Excellent written and verbal communication skills, including the ability to draft participant communications, training summaries, reports, case studies, and resource documentation tailored to different audiences.
• Experience collecting and organizing participation data, feedback, and evaluation results, and using this information to inform reporting, document lessons learned, and support continuous improvement of training content and approaches.
• Demonstrated commitment to equity, inclusion, and trauma-informed principles, with the ability to support culturally and linguistically responsive trainings that respect the real-world contexts and constraints of safety-net clinics.
• Ability to work independently to coordinate tasks and solve problems while remaining accountable to project leads and contributing constructively within cross-functional teams.
• Capacity to organize, maintain, and update training resources, toolkits, and repositories (e.g., SharePoint or similar platforms) to ensure accessibility and usability for internal and external stakeholders.

These competences are preferred for the role: 

• Degree in public health, health education, international development, or a related field
•  Familiarity with disaster preparedness, climate resilience, or MHPSS programming.
  

 Additionally, our core competencies as an organization are:

•  Ownership and Results
•  Communication
•  Problem Solving
•  Equity and Inclusion
•  Teamwork and Collaboration
•  Leadership
•  Prioritization

We know not all applicants will demonstrate all the competencies we’re looking for, and that women and underrepresented groups tend to not apply unless they meet all the requirements. We encourage you to apply even if you do not check all the boxes above, and we look forward to reviewing your application holistically.

What you can expect:

•  Virtual interview with People and Talent 
•  Virtual interview with Hiring Manager
• Virtual Panel interview with the team
•  Reference check
•  Offer!
•  Background check
• Onboarding