Umpqua/Seven Feathers Companies - Spa Receptionist, OC
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Umpqua/Seven Feathers Companies
J o i n t h e S e v e n F e a t h e r s F a m i l y !
Why Work at Seven Feathers?
At Seven Feathers, our passion is people. We empower our team members to grow and succeed through a supportive, and fun work culture. Whether you’re just starting your career or looking to take the next step, we provide training, development, and a wide range of opportunities to help you achieve your goals. As part of the Seven Feathers family, you’ll feel valued and supported every step of the way.
The Position:
Responsible for providing exceptional guest service to all resort guests. Directs workflow and daily operations at the spa front desk. Duties include but are not limited to:
- Responsible for the greeting of all guests, answering phones, booking appointments, up selling treatments, checking the guests into the computer system after appropriate paperwork is filled out and processed.
- Processes payments for services, assisting guests with questions regarding spa services and products.
- Facilitates new guest orientation and escorts guests to treatment areas.
- Collects, delivers and picks up laundry from laundry area and restocks rooms and spas with clean linens and towels.
- Receives new inventory for sale.
The Benefits:
We offer a competitive salary and a benefits package that shows how much we care about our team, including:
- Comprehensive medical, dental, vision, and Rx coverage
- Generous Paid Time Off to recharge and enjoy life
- 401k with up to a 3.5% employer match to secure your future
- 20¢ per gallon fuel discounts to keep you moving
- Free meals
- Direct Pay (Payday Advance)
- High School Diploma or GED Certificate required.
- 1 year of experience in guest service environment and 1 year of experience in retail sales.
- Intermediate computer skills in Microsoft Word, Excel and Outlook.
- Excellent organizational, communication, and guest relations skills.
- Clerical and administrative experience required.
- Able to read and comprehend written instructions.
- Detail oriented and have the ability to multi-task.
- Ability to be efficient and productive in a fast-paced environment.
- Enjoy working with people.
- Must be a team player.
- Understand and adhere to safety policies and sanitization standards required by State of Oregon Board of Cosmetology and River Rock Spa.
- 18 years of age or older.
- Current OLCC license required.
- Must be able to obtain a Class I Gaming License.
Are you ready to be part of something extraordinary? Apply now and join a team that’s as passionate about your success as you are. At Seven Feathers, every day brings a new opportunity to grow, have fun, and make a difference!