Position Overview: The Virtual Outpatient Therapist inspires, teaches and motivates clients to achieve meaningful recovery by leading technology-enabled group and individual therapy and psychoeducation IOP sessions. Utilizing evidence-based, trauma informed and person-centered practices, and helping clients access appropriate ancillary support services, the Virtual Outpatient Therapist helps RCA clients to develop tools that support their recovery journey.

Specific Responsibilities:

• Completes intake Biopsychosocial Assessments, including all electronic forms required by RCA, MDPH and/or third-party payors
• Evaluates clients' mental and physical health, addiction severity, and/or problem behavior and assess their readiness for treatment and articulates clinical rationale for recommended level of care
• Works with clients to develop realistic and time limited treatment goals. Completes treatment plans within required timeframe within IOP level of care.
• Reviews and recommends treatment options with clients, including their families, if willing
• Utilizes recognized therapeutic modalities, such as CBT, DBT, 12-Step, psychoanalytic, motivational interviewing, and stages of change
• Performs individual, group, couples and family therapy and education sessions
• Is familiar with Medication Assisted Treatment (MAT) and has the ability to objectively discuss options with clients
• Documents all work in the RCA Electronic Health Record, Avatar.
• Performs basic case management tasks when necessary. Refer clients to outside resources, services and support groups
• Performs Utilization Review tasks with third party payors if necessary
• Assigns Urine Drug Screens and breathalyzer if necessary
• Helps clients develop skills and behaviors necessary to recover from their addiction or modify their behavior
• Works with clients to identify behaviors or situations that interfere with their recovery
• Teaches families about addiction or behavior disorders and helps them develop strategies to cope with those problems
• Performs any other job-related duties as assigned.

Remote Requirements

• Ensuring a world-class therapeutic experience for our clients is critical. For this reason, we require our Remote Outpatient Therapists to:
  
  1. Have quiet, private and professional workspace without disruptions.
  2. Have HIPPA compliant WiFi network with adequate bandwidth for live streaming video and audio.
  3. Participate in onsite orientation and check-ins.
  4. Participate in twice weekly video supervisions.
  5. Participate in regular group check-ins.

Education and Experience:

• Master's degree in social work, Education, Psychology, Mental Health Counseling or another related human services field required.
• Appropriate state licensure required (LCPC or LCSW)
• Must have multi state or compact licensure or willingness to obtain licensure in states where RCA operates virtual IOP.
• Prior experience in a behavioral healthcare or substance abuse settings serving culturally diverse populations preferred.
• Experience with Electronic Health Record (EHR) preferred.
• Excellent verbal and written communication skills required.
• Excellent organizational skills with the ability to prioritize workload and meet deadlines.
• Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
• Exceptional analytical and problem-solving skills.
• Proven ability to handle multiple projects under pressure.
• Must have strong knowledge of a variety of computer software applications in word processing, spreadsheets, and presentations (MS Word, Excel, and PowerPoint).
• Understanding of diverse cultures and gender specific issues and the ability to incorporate needs of gender and culturally diverse groups into the clinical interventions.
• Understands need for and always maintains appropriate confidentiality when interacting with patients, residents, families, visitors, referral sources and all other contacts.
• Exhibits excellent customer relation skills as evidenced by supportive and constructive communication with all contacts including coworkers, patients, residents, visitors, families and referral sources.
• Knowledge of case management for dual diagnosis patients.

Competencies:

• Customer Service: Demonstrates concern for meeting internal and external customers' needs in a manner that provides satisfaction for the customer within the resources that can be made available.
• Problem Solving: Identifies problems, involves others in seeking solutions, conducts appropriate analyses, searches for best solutions; responds quickly to new challenges.
• Communication Proficiency: Comfortable using a broad range of communication styles, and ability to choose appropriate, effective ways to communicate to different audiences in diverse situations.
• Project Management: Coordinates the diverse components of the project by balancing scope, time, cost and quality.