Job Summary: Client Relations Representatives are the front-line liaison between our company and its current and potential customers.

Full-time, on-site position, Monday through Friday | 8am - 4:30 CST | #LI-ONSITE

Duties/Responsibilities:

• Answer phone and manage high volume inbound calls—warmly connecting clients to correct departments and/or carrier care centers


• Assist with walk-in clients


• Collaborate with team members and other departments to ensure high quality customer service


• Effectively solve customer issues, complaints, and inquiries, while keeping customer satisfaction at the core of every decision and behavior


• Take and upload payments