Title: HUD Continuum of Care Program Manager

Location: River House 211 SE Caruthers Portland, OR 97214

Schedule: This is ai n-person position, Monday through Friday, 9:00am - 5:30pm

Wage Range: $82,848.00 - $93,184.00 Salary, Exempt 

 

If you are a motivated and dedicated HUD Continuum of Care Program Manager looking for an opportunity to contribute to an organization making a positive impact, we want to hear from you!

 

At NARA Northwest, you’ll find a supportive work environment where every team member is valued and respected. Whether you’re passionate about healthcare, behavioral health, education, or social services, there’s a place for you to make a meaningful difference.  

 

 

Company Mission:

The mission of NARA NW is to provide education, physical, mental health services, and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and anyone in need.

 

About the Company:

 

At NARA NW, we deliver services and support to Native American and Alaska Native communities, helping individuals lead healthier, more fulfilling lives.

With over 450 employees across a variety of programs—including medical and dental care, addiction treatment, housing assistance, and enrichment initiatives NARA NW offers numerous opportunities for growth and advancement, all while making a tangible, positive impact on the lives of others.

 

Position Overview:

The Housing Program Manager (PM) oversees the implementation and day to day operations of

supportive housing services designed for homeless American Indian/Alaska Native adults and families, many of whom have a disability and a history of chronic homelessness. The PM provides oversight of clinical supervisors, and supports them in supervising QMHP and QMHA staff providing housing outreach, placement and retention services in the community. The PM also provides support to the Housing Operations Supervisor as needed, in collaboration with the Housing Services Director. The PM is responsible for extensive collaboration with multiple NARA programs and partner agencies to ensure effective services and compliance with all grants and contracts. In addition, the PM is responsible for ensuring all housing services to NARA clients incorporate an Integrated Care approach that focuses on cultural, physical, and emotional well-being, and recovery from addictions in a holistic wellness program.

 

What you will do:

• Provide administrative and clinical supervision for Clinical Supervisors who in turn support Permanent Supportive Housing Specialists, Peer Support Specialists, Homeless Outreach Specialists, and other housing program staff.


• Provide support to the Housing Operations Supervisor, in coordination with the Housing Services Director, including oversight of fund request processes.


• Ensure Housing First, Trauma-Informed Care, and Assertive Engagement principles are utilized in the delivery of services.


• Work in collaboration with recruitment to ensure smooth hiring, orientation, and training of new staff.


• Facilitate regular housing team meetings to build teamwork, discuss current issues and concerns, and to further collaborate on established goals and deadlines.


• Oversee the work flow of the program operations.


• Ensure compliance with grant and contract requirements, including reports and documentation; ensure outcomes are obtained and fidelity to required models of care is maintained.


• Oversee regular reviews of charts and data collection

• In collaboration with the Housing Operations Supervisor, ensure appropriate service data is maintained within multiple database systems, including Athena, HMIS, and RPMS.


• Collaborate extensively with community partners, property managers and other NARA programs to ensure positive relationships and access to resources for NARA clients. This includes building and maintaining strong relationships with community partners and funders.


• Work with community to enlist support and feedback for programs


• Assist team members with crisis assessment, management, and intervention as needed


• Work with Housing Services Director to support programmatic growth and new funding opportunities.


• Work with Clinical Supervisors to manage personnel actions and evaluations to promote continued professional growth and development among staff.


• Develop practices for providing effective and efficient services to better serve clients, including data collection workflows, housing assessments and service planning to improve housing projects.