Primary Purpose

To support the vision, mission, and strategic priorities of ESC Region 12. The General Support Intern serves as a vital operational link within ESC Region 12, providing high-quality administrative and logistical support to ensure the seamless delivery of educational services and professional development programs.

 

Job Description

This part-time position (typically 20 or less hours per week) will provide assistance and support to the ESC Region 12 departments during the summer months (mid-May through Mid-August). This is an as-needed basis for departments. Applications will be reviewed for course study and experience.

 

This is an excellent opportunity for a college student to gain experience in an educational environment, office operations, and work with well-respected teams that provide professional development training to our schools.

 

Education/Qualifications 

• High School entering in the senior year to the senior year of college. 


• Office work experience, preferred

Special Knowledge/Skills

• Strong communication skills and a customer-first mindset.


• The ability to pivot quickly between different departments and adapt to varying tasks in a fast-paced environment.


• Proficiency in organizing, preparing, and setting up materials and environments for professional workshops and sessions.


• Strong interpersonal skills for greeting participants and providing high-quality customer service to both internal and external teams.


• The ability to work cooperatively within a team, maintain self-control under pressure, and proactively address operational needs.


• Abide by the ESC Region 12 safety guidelines


• Committed to fostering a positive workplace culture and driving continuous improvement through the implementation of Quality Management System (QMS) initiatives.

 

 Responsibilites

• Providing an avenue for skilled applicants to contribute to "actual work" based on their field of study (e.g., IT, Marketing, Finance, or Education)


• Collaborating directly with department assistants and secretaries to streamline office operations and clerical workflows.


• Facilitating comprehensive session support through strategic room setup and the preparation of high-quality training materials.


• Serving as a primary point of contact to greet participants and provide professional support to internal and external guests.


• Supporting multiple departments on an as-needed basis while upholding ESC Region 12’s core values and safety standards.

Working Conditions (Mental)

• Adaptability to frequent interruptions and changing responsibilities.
  

   

  
  


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  Ability to maintain self-control and a calm attitude during demanding or "high-traffic" situations.

  
  

   

  
  


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  A collaborative spirit to work cooperatively within a team-oriented environment.

  
  

   

  
  


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  Capacity to meet tight deadlines while working in shared or limited office spaces.

  
  

Working Conditions (Physical)

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  Ability to lift and carry workshop materials and supplies.

  
  

   

  
  


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  Ability to set up materials in various conference rooms across the facility.

  
  

   

  
  


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  Comfort working in an open-concept office environment.

  
  

   

  
  


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  Ability to adjust to varying climate changes within the building.

  
  

Applicant needs to possess these core values through words and actions to build positive, long term relationships with customers by demonstrating:

• Professionalism, integrity, respect for others, expertise and credibility at all times


• Quality in delivering what I promise and help create superior programs and services that add value beyond what is expected


• Teamwork by working cooperatively with others to promote a positive and fun work environment


• Adaptability by being flexible, attentive to change and ready to move quickly and decisively in response to the needs of customers


• Innovation by contributing to the implementation of new or significantly improved services and delivery methods


• Superior Service by providing personable, direct attention that delivers customer satisfaction beyond what is expected

Security Requirements
All positions at ESC 12 are defined as security-sensitive. Security-sensitive positions are those which require employees to be entrusted with certain types of data, whether electronic or in paper form. Those data elements, as defined by the ESC 12 Data Classification and Handling Policy may include, but not limited to:

• Sensitive Personal Information (SPI)


• Personally, Identifiable Information (PII)


• Protected Health Information (PHI)


• Family Educational Records (FERPA Data)


• Federal Tax Information (FTI)

All employees must adhere to all security-related policies, standards, and procedures. This includes actively safeguarding data and immediately reporting any suspected loss or theft.

 

Benefit Information

• ESC Region 12 offers healthcare to employees working at least 10 hours or more per week.