Posted 6d ago

Security Officer, Finger Lakes Gaming

@ Delaware North
Farmington, New York, United States
OnsiteFull Time
Responsibilities:Greet guests, Maintain security, Patrol premises
Requirements Summary:High School Diploma; NY Security Guard license; NY State Gaming Commission license; valid driver’s license; MVR check; drug test; good communication.
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Job Description
Overview

Delaware North Gaming is hiring a full-time Security Officer to join our team at Finger Lakes Gaming in Farmington, New York. As a Security Guard, you will maintain a safe and secure environment for our guests and team members. If you want to join a team that supports each other, works with purpose, and grows together, apply now.

 

Schedule:

Full-Time Position- Wednesday through Sunday, 3:45 PM - 12:00 AM


Additional Details

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

  • Weekly pay
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.


Unit Description

Finger Lakes Gaming & Racetrack, owned and operated by Delaware North, features more than 1,500 video gaming machines and brings the thrill of live thoroughbred racing from April to November and year-round simulcast wagering on thoroughbred and harness racing from across the country. Finger Lakes presents various dining options including a large buffet.


Responsibilities

  • Greet guests positively and promptly, treating each person as an individual and professionally
  • Conduct cash escorts as required
  • Demonstrate skill in dealing with customer complaints, using active listening
  • Observe, handle, and report procedural violations and illegal activity
  • Ensure that identification is checked for proper admittance to the gaming floor
  • Maintain crowd control as required
  • Maintain a secure presence on the gaming floor
  • Patrol the parking lot and ancillary buildings as assigned
  • Operate a motorized vehicle when necessary

Qualifications

  • High School Diploma or Equivalent
  • Law enforcement or related experience is a plus
  • A gaming background is a plus
  • Must possess a New York State Security Guard license
  • Must have a valid driver’s license, pass an MVR check, and take a drug test
  • Ability to follow verbal and written instructions
  • Ability to communicate both verbally and in writing
  • Must be able to be licensed by the New York State Gaming Commission

Physical Requirements

  • Ability to communicate via two-way radio
  • Ability to stand, reach, and bend frequently
  • Manual dexterity sufficient to grasp/handle guest items and various equipment.
  • Vision must be sufficient that the Officer is not restricted in the performance of duties, day or night
  • Occasionally loud environment
  • Must be able to push/pull and lift 35 pounds