About the role:
As a Billing and Payment Coordinator for TQL, you will be responsible for processing payments and billing customers. You will be trained to specialize in invoicing, payment processing, billing audits, payment resolution and customer-specific billing processes. You will play a vital role in TQL’s continued success, ensuring smooth billing and payment operations, while helping maintain our trust with customers and transportation partners.
What’s in it for you:
Starting pay rate between $19.29 to $22/hour
Unmatched career growth potential with structured paths and mentorship for advancement
Comprehensive benefits package
Health, dental and vision coverage401(k) with company match
Perks including employee discounts, financial wellness planning and more
Up to $5,000/year tuition reimbursement
Employee referral bonuses
Certified Great Place to Work with 900+ lifetime workplace award wins
Who we’re looking for:
Ability to work Monday to Friday 8am to 5pm EST
You are driven by helping customers and others
You are organized and detail-oriented
You can resolve issues with a calm, professional demeanor
You have great communication skills
You are a team player
You are professionally driven and career motivated
You are coachable – some office, clerical or billing experience is preferred but not required
What you’ll do:
Process incoming paperwork for billing and accounts payable
Review all documents for accuracy while ensuring they are filled out completely
Make outbound calls to resolve paperwork issues
Communicate with sales teams and customers to help resolve any billing discrepancies
Answer incoming calls and connect them to the appropriate team
Where you'll be: 200 Regency Executive Park Dr. Charlotte, NC 28217
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
As a Billing and Payment Coordinator for TQL, you will be responsible for processing payments and billing customers. You will be trained to specialize in invoicing, payment processing, billing audits, payment resolution and customer-specific billing processes. You will play a vital role in TQL’s continued success, ensuring smooth billing and payment operations, while helping maintain our trust with customers and transportation partners.
What’s in it for you:
Starting pay rate between $19.29 to $22/hour
Unmatched career growth potential with structured paths and mentorship for advancement
Comprehensive benefits package
Health, dental and vision coverage401(k) with company match
Perks including employee discounts, financial wellness planning and more
Up to $5,000/year tuition reimbursement
Employee referral bonuses
Certified Great Place to Work with 900+ lifetime workplace award wins
Who we’re looking for:
Ability to work Monday to Friday 8am to 5pm EST
You are driven by helping customers and others
You are organized and detail-oriented
You can resolve issues with a calm, professional demeanor
You have great communication skills
You are a team player
You are professionally driven and career motivated
You are coachable – some office, clerical or billing experience is preferred but not required
What you’ll do:
Process incoming paperwork for billing and accounts payable
Review all documents for accuracy while ensuring they are filled out completely
Make outbound calls to resolve paperwork issues
Communicate with sales teams and customers to help resolve any billing discrepancies
Answer incoming calls and connect them to the appropriate team
Where you'll be: 200 Regency Executive Park Dr. Charlotte, NC 28217
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.