Senior Field Service Technician – Forklifts & Material Handling Equipment
(Heavy Equipment | Industrial Service | Field-Based Role)
Charlotte, NC + Surrounding Territory
Company Vehicle Provided | Paid Travel Time | Career-Track Opportunity
You’re not just fixing forklifts.
You’re keeping operations moving — and helping shape the next generation of technicians.
If you’re an experienced field service technician who thrives on solving real problems, owning your territory, and mentoring others — this role was built for you.
At WMH Solutions, senior technicians don’t get stuck turning wrenches forever. They gain visibility, influence, and long-term career paths across service, parts, warranty, OEM programs, and leadership.
About WMH
WMH Solutions is a 38+ year leader in material handling, supporting warehouses, manufacturing, and distribution operations across the Southeast. With 11 locations and 250+ professionals, we deliver forklift service, fleet maintenance, automation, and aftermarket solutions that keep industry moving.
We’re an exclusive Linde Material Handling partner and a full-scale solutions provider — not just a dealership.
Here, your work matters. Your growth matters. And performance is recognized.
The Role
As a Senior Field Service Technician, you’ll operate independently in a company-provided service van, delivering advanced diagnostics, repairs, and preventative maintenance on forklifts and material handling equipment across customer sites.
You’ll also serve as a technical leader — mentoring junior technicians, setting quality standards, and helping drive operational excellence in the field.
This is not an entry-level role.
This is a career-track opportunity for technicians who want responsibility, autonomy, and growth.
This is not an entry-level role.
This is a career-track opportunity for technicians who want responsibility, autonomy, and growth.
What You’ll Do
Field Service & Territory Ownership
- Diagnose, repair, and maintain forklifts and material handling equipment at customer locations
- Perform preventative maintenance to maximize uptime and minimize breakdowns
- Operate independently in a fully equipped company service van
- Support warehouse, distribution, and manufacturing environments
Advanced Diagnostics & Equipment Expertise
- Troubleshoot complex mechanical, hydraulic, electrical, and diesel systems
- Execute first-time-right repairs
- Perform inspections, safety checks, and scheduled service programs
- Maintain fleet equipment to OEM and compliance standards
Leadership & Mentorship
- Train and support junior technicians
- Share technical knowledge and best practices
- Lead by example in safety, professionalism, and workmanship
Customer Communication & Documentation
- Communicate findings and service recommendations clearly
- Complete accurate service reports, work orders, and repair documentation
- Follow OSHA regulations and safety standards
Who Thrives in This Role
Required Experience
- 5+ years as a field service technician, heavy equipment mechanic, forklift technician, or industrial equipment technician
- Strong mechanical, hydraulic, and electrical troubleshooting skills
- Experience working independently in the field
- Valid driver’s license
Preferred (Not Required)
- ASE certifications
- Forklift or OEM certifications
- Dealer or industrial service experience
- Familiarity with diagnostic software and digital service platforms
You’ll also bring:
- Strong problem-solving ability
- Customer-facing communication skills
- Leadership mindset
- Pride in your work
Physical & Work Environment
- Field-based role across varied job sites
- Ability to lift 50+ lbs
- Standing, bending, kneeling, and working in diverse weather conditions
- Exposure to noise, dust, and industrial environments
What WMH Offers
- Competitive pay + performance incentives
- 100% paid travel time (no flat rate)
- Company van, fuel card, tablet, PPE & safety shoe allowance
- Quarterly tool allowance
- Uniforms provided and laundered weekly
- Medical, dental, vision, life insurance (HSA & PPO options)
- 401(k) with up to 9% match + profit sharing
- OEM certifications & technical training
- Leadership development & mentorship
- PTO + paid holidays
- Long-term career stability in a growing industry
Career Path Opportunities
Many WMH leaders started in technician roles.
Future paths include:
- Lead Technician
- Service Management
- Parts or Warranty Leadership
- OEM Program Support
- Operations & Regional Leadership
This isn’t a parking spot.
It’s a launchpad.
If you’re ready for more ownership, better support, and a company that invests in your future — we’d like to talk.
👉 Apply today at wmhsolutions.pinpointhq.com