Description

The Payment Poster is responsible for accurately posting payments to patient accounts, ensuring timely and precise reconciliation of insurance and patient payments. This role plays a critical part in the revenue cycle by maintaining financial records and supporting billing operations.

Requirements

• Post insurance and patient payments, adjustments, and denials into the practice management system
• Reconcile daily deposits and electronic remittance advice (ERA) with posted payments
• Review explanation of benefits (EOBs) and ensure correct application of payments and adjustments
• Identify and resolve discrepancies in payment postings
• Communicate with billing staff regarding denials, underpayments, or missing information
• Maintain accurate and organized financial records
• Assist with month-end reporting and audits as needed
• Follow HIPAA guidelines and maintain patient confidentiality
• Knowledge of CPT and ICD-10 coding
• Familiar with EMR systems
• Manage refunds and overpayments
• Communicate with payers to resolve payment issues or request missing payments