Title

Kronos – Configuration Consultants

Client

Montgomery County

Location 

Rockville, MD

Resumes Due

14^th April

Rate

Open . 

Duration

~1 year 

Description/Role

Montgomery County seeks two (2) skilled functional administrators, a junior administrator and an expert, who will work under the direction of the functional program manager and closely with various project teams and department subject matter experts. The functional administrators will provide support throughout the pay cycle and must be capable of providing administrative and functional support to MCtime (Kronos Workforce Timekeeper V6.2+) end users; providing staff level support for the MCtime system; acting as a liaison to County department representatives and coordinating research into and resolution of user problems including system functionality, employee schedules, pay rule assignment, timeclock configuration; researching and responding to user inquiries and issues reported to the MCtime Help Desk. The administrators would be responsible for the following: 

• Creating reports for end users based on dynamic operational needs 
• Creating/Revising SQL queries to support operational needs 
• Configure/Re-configure pay rules, work rules and assignment rules in Kronos Workforce Timekeeper V6.2 as operational needs change; including new 8.X features for upgrade 
• Configure/Maintain timeclocks for various departments/locations, if implemented 
• Monitor daily, weekly, biweekly interface jobs to ensure timely imports and accuracy of data inputs; review/recommend changes to Workforce Integration Manager interfaces 
• Review, recommend changes to scheduling imports that affect timekeeping policies/processes 
• Creating/Modifying schedule patterns and/or groups as required 
• Creating/Modifying genies, hyperfinds and/or pay codes as operational needs change 
• Update Holiday Calendar including affected pay rules, and monitor PT holiday jobs 
• Assisting with the implementation of department specific timekeeping related processes and procedures used in conjunction with the MCtime application 
• Participating in the testing of system upgrades and service patches; create/update test scripts 
• Participating in the process of reporting inadequacies and problems (“bugs”) (both functional and technical) within the MCtime (Kronos Workforce Timekeeper V6.2+) application to the functional project managers for submission to the vendor (Kronos) 
• Processing forms, submitted by department representatives, related to MCtime system administration functions, including, but not limited to: 
  • Employee schedule change request 
  • Special Manager Access request 
• Resolving daily Transaction Assistant Errors 
• Providing help desk support for employees and department representatives, including individual ad-hoc training as required 
• Performing validation and verification of timecard entries at the close of the pay period 
• Participating in developing training materials and facilitating training sessions as necessary 

Skills/Experience Required

Contractor will provide candidate(s) with Expert experience in:

• Proficient in Kronos Workforce Timekeeper 6.2+ and have the ability to quickly learn and understand the County’s configuration
• Proficiency in configuring pay rules, work rules and assignment rules; accrual codes and profiles
• Knowledgeable in reviewing/creating/modifying Workforce Integration Manager and SQL queries
• Knowledgeable in creating reports using Kronos Reporting Tools or SQL queries
• Ability to apply Personnel Regulations and Collective Bargaining agreements to specific employee time and attendance configurations
• Ability to provide functional application and/or process support to end users. Experience can be related to an informal or formal help desk support process
• Experienced in system testing such as upgrade related, service patch or regression testing
• Familiar with automated scheduling systems/modules such as Trapeze or TeleStaff
• Ability to create written documentation for new and existing processes and/or related issues
• Ability to communicate effectively (orally and written) with various levels of employees maintaining a positive customer service focus
• Ability to provide general system administration including, but not limited to monitoring of regular interface jobs, resolving Transaction Assistant errors and creating/modifying genies and hyperfinds
• Forms processing, which includes the ability to analyze and verify data, ensuring that appropriate authorization is provided, prior to updates in Kronos Workforce Timekeeper. Ensuring appropriate handling of processed forms, including organizing and storing processed forms in accordance with audit compliance