HiringCafe
Posted 7mo ago

GCC - Sales Engineer (Charlotte, NC)

@ Employee Owned Holdings
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Charlotte, North Carolina, United States
OnsiteFull Time
Responsibilities:supporting customers, answering calls, finding leads
Requirements Summary:Associate’s or Bachelor’s in Industrial Distribution, Engineering or related field; 3-5 years’ experience; fluid power preferred; customer service experience; strong problem-solving and communication skills.
Technical Tools Mentioned:ERP software
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Job Description

GCC is looking for candidates who want to start on the journey to build a successful sales career with our 100% employee owned company. GCC has offices in Tampa, Seattle, Charlotte, and Portland - providing motion control solutions for hydraulic, pneumatic and electrically powered applications. Our northwest division specializes in hydraulic solutions for the aerospace, machine tool, forestry and marine industries. Our team is growing, and we are proud to be a 100% employee owned company – every employee has skin in the game.

The Sales Engineer will start off with an inside sales role with the goal of learning about customers, products and skills necessary to move into an outside sales role within 1-2 years of hire. GCC will facilitate rotational duties in repair & production for hands-on training as well as shadowing management and outside sales. The sales engineer will be expected to pass the Fluid Power Certification from IFPS and demonstrate competency with products, vendors and sales skills to move to an outside role. This is an exciting opportunity to learn industrial sales in a supportive environment with training support!

Responsibilities Include:

  • Supporting current outside sales employees with customer support to large OEM accounts - including order expediting, order status questions, providing quotes and assisting with additional customer information as requested.
  • Answering incoming calls for sales, service, product availability, order expediting, credit issues, managing orders in the ERP system and creating quotes.
  • Find new business leads from incoming requests for quotes & phone calls.
  • Cross sell and upsell products and value-added services as applicable.
  • Support and participate in the organization’s continual improvement program to conform to ISO 9001 requirements and Quality Management System.
  • Complete rotations in production and repair departments to assist with teardowns, product modifications and building subassemblies, to learn how products and systems function.
  • Attend sales training as assigned; study fluid power basics achieve Fluid Power Specialist certification (as designated by the International Fluid Power Society).
  • Shadow outside sales and assist with in-person customer visits.
  • Other duties as assigned.