ROLES & RESPONSIBILITIES

Job Purpose/Objective

The purpose of this role to present, promote and sell products/services using solid arguments to new prospective customers.

Key responsibilities         

•             Drive the End customer strategy of the terminal.

•             Reengineer supply chain for End customers & provide them integrated supply chain solution.

•             Increase DP World CFS/Terminal/Global Logistics volume throughput by focusing on end customers sales.

•             Gather Customer Intelligence and develop customer specific solutions engaging multiple stakeholders internal & External which will retain/attract customer for the terminal and execute contracts/agreements as required.

•             Prepare regular management reports and customer volume forecasts.

•             Manage Credit and Collection per agreed terms.

•             BCO mapping and conversion per targets assigned

•             Business generated on Additional Services like DPD/DPE /Transportation/Warehousing/CFS service etc

•             Credit performance of client base

•             Quality and Timeliness of reports and Customer Database.

•             Customer Relationship Management

QUALIFICATIONS & COMPETENCIES

Skills and Competencies MS Office, Shipping Documentation & Procedures.

Stakeholder Internal: CCT Commercial Team

External: End customers (BCO)

Educational Qualification (min)  MBA or equivalent from a reputed University

 Preferred Certifications if any

 Range/ Min no of years - of overall Experience required

 5 – 7 years in Shipping line, Terminal Commercial, Freight forwarding

 Min no of years of Industry specific experience required, if any & the industry type

 Minimum 5 Years in Shipping line, Terminal Commercial, Freight forwarding in frontline sales