JOB SUMMARY

The Receptionist/Office Assistant serves as the initial point of contact for individuals making contact with the ESC. The Receptionist/Office Assistant provides information to members of the general public, facilitates access to the building, directs individuals to appropriate ESC staff members, and provides directions to individuals attending meetings at the ESC. The Receptionist/Office Assistant implements and coordinates the background check program for the ESC and serves on the ESC safety committee. In addition, the Receptionist/Office Assistant assists with special projects for the Superintendent’s Office and, in coordination with the Superintendent’s Office, assists with special projects for various ESC administrative offices.

QUALIFICATIONS

• High School diploma or its equivalent
• Experience and proficiency with computer applications, including Microsoft Office; ability to learn computer systems
• Working knowledge of basic office procedures and operation of common office equipment and machines
• Ability to write and speak effectively, and ability to promote positive customer relations

ESSENTIAL FUNCTIONS

• Answer incoming calls or greet visitors in accordance with established procedures; facilitate access to the building
• Assist callers or visitors by providing accurate information and directing callers/visitors to appropriate location or staff
• Serve as the first point of contact for deliveries
• Fingerprint ESC staff, school district staff, community school staff, and members of the community for background checks
• Prepare and maintain a variety of records, logs, and files of a confidential nature related to background checks; maintains confidentiality of information and records
• Maintains an efficient and functional system of record keeping that ensures accurate and efficient retrieval of background check records
• Collect credit card fees for various ESC programs (e.g., background checks; professional development; preschool tuition)
• Monitor cameras for building security in both the building and parking lot
• Ensures the workroom at the ESC is orderly and has adequate  supplies (e.g., paper, toner, laminating film)
• Assist with the maintenance of available office equipment; clean machines and equipment; make minor repairs as needed; and arrange for service if necessary
• Create staff ID badges and business cards for employees
• Assist the Superintendent’s Office with coordination of the wellness program
• Assist other support staff with special projects approved by the Superintendent or Director of Human Resources

SALARY

Based on salary schedule and/or commensurate with experience and education

See attached job description for full position details.

From PDF Description

Educational Service Center of Lake Erie West
Job Description
1
JOB TITLE Receptionist/Office Assistant
PROGRAM AREA Administrative Support
SUPERVISION NEEDED
FOR JOB
Performs duties under the general supervision of the
Superintendent and/or Director of Human Resources
QUALIFICATIONS • High School diploma or its equivalent
• Experience and proficiency with computer applications,
including Microsoft Office; ability to learn computer systems
• Working knowledge of basic office procedures and operation of
common office equipment and machines
• Ability to write and speak effectively, and ability to promote
positive customer relations
JOB SUMMARY The Receptionist/Office Assistant serves as the initial point of contact
for individuals making contact with the ESC. The Receptionist/Office
Assistant provides information to members of the general public,
facilitates access to the building, directs individuals to appropriate ESC
staff members, and provides directions to individuals attending
meetings at the ESC. The Receptionist/Office Assistant implements
and coordinates the background check program for the ESC and
serves on the ESC safety committee. In addition, the
Receptionist/Office Assistant assists with special projects for the
Superintendent’s Office and, in coordination with the
Superintendent’s Office, assists with special projects for various ESC
administrative offices.
ESSENTIAL FUNCTIONS
Reasonable
accommodations may
be made to enable
individuals with
disabilities to perform
essential functions.
• Answer incoming calls or greet visitors in accordance with
established procedures; facilitate access to the building
• Assist callers or visitors by providing accurate information and
directing callers/visitors to appropriate location or staff
• Serve as the first point of contact for deliveries
• Fingerprint ESC staff, school district staff, community school
staff, and members of the community for background checks
• Prepare and maintain a variety of records, logs, and files of a
confidential nature related to background checks; maintains
confidentiality of information and records
• Maintains an efficient and functional system of record keeping
that ensures accurate and efficient retrieval of background
check records
• Collect credit card fees for various ESC programs (e.g.,
background checks; professional development; preschool
tuition)
• Monitor cameras for building security in both the building and
parking lot
• Ensures the workroom at the ESC is orderly and has adequate

-- 1 of 4 --

Educational Service Center of Lake Erie West
Job Description
2
supplies (e.g., paper, toner, laminating film)
• Assist with the maintenance of available office equipment;
clean machines and equipment; make minor repairs as needed;
and arrange for service if necessary
• Create staff ID badges and business cards for employees
• Assist the Superintendent’s Office with coordination of the
wellness program
• Assist other support staff with special projects approved by the
Superintendent or Director of Human Resources
ADDITIONAL DUTIES • Assist contractors with access to various locations in the
building when maintenance staff are unavailable
• Assist with meetings in the Conference Center as needed; assist
with scheduling meetings in the Conference Center
• Coordinate with other support personnel and technology staff
to ensure efficient and accurate completion of duties
• Attend and actively participate in all required/assigned training
activities.
• Seek opportunities to participate as a productive member of the
ESC on committees and/or work teams.
• Performs other duties as requested by the Superintendent or
Director of Human Resources
KNOWLEDGE, SKILLS,
& ABILITIES
• Knowledge of Ohio Department of Education & Workforce and
Ohio State Board of Education policies and regulations and
federal education policies and procedures that apply to areas
of responsibility (e.g., background checks; I-9 procedures)
• Knowledge of modern office practices, procedures, and
equipment
• Strong organizational skills as evidenced by the ability to
complete tasks in an orderly and timely manner
• Ability to use technology as both a productivity tool and as a
method of communication including the ability to create
appropriate forms and documents
• Ability to apply office practices and principles to solve everyday
problems
• Ability to communicate effectively both orally and in writing
• Ability to interpret, apply and explain rules, regulations, policies
and procedures
• Ability to present information accurately and respond to
questions effectively and efficiently

-- 2 of 4 --

Educational Service Center of Lake Erie West
Job Description
3
• Ability to use correct English grammar, spelling, punctuation,
and vocabulary including a strong ability to edit and proofread
documents
• Ability to compute mathematical data accurately
• Ability to work independently and solve routine problems
• Ability to maintain confidentiality and handle delicate issues with
discretion
• Ability to maintain accurate records
• Ability to develop and maintain effective working relationships
with co-workers, administrators, and public
• Ability to work with team to analyze, synthesize, and evaluate
program progress and implement changes that create a more
efficient system of delivering services
• Ability to model ethical principles and democratic ideals for the
community
PHYSICAL DEMANDS
While performing
duties of this job, the
employee is regularly
required to :
• Stand for periods of time, move around the work site, sit at a desk
• Stoop, kneel or crouch to assist clients/staff
• Occasionally lift and/or move materials up to fifty pounds
• Communicate with internal and external stakeholders by talking
and listening
• Operate a computer and other technology devices
• Read and analyze data (close visual acuity)
WORK ENVIRONMENT • Noise level may escalate in group or event settings
• May include exposure to disease and infections
• May require local travel
• May also require attendance at meetings outside of regular work
hours (e.g. early morning, evening)
• Involves stress as a result of the responsibility to ensure that laws,
regulations and procedural rules are followed, the responsibility of
dealing with individual client concerns, and the demands of
maintaining effective communication with the public and other
staff members
ADDITIONAL
REQUIREMENTS
• Remain free of any alcohol or nonprescribed controlled
substance in the workplace throughout his/her employment at
the ESC of Lake Erie West
• Complete a satisfactory background check
• Possess a valid driver’s license or have transportation
• Review the ESC Staff Handbook as well as Board Policy to
understand job expectations
• This job description is subject to change and in no manner
states or implies that these are the only duties and

-- 3 of 4 --

Educational Service Center of Lake Erie West
Job Description
4
responsibilities to be performed by the employee. The
employee will be required to follow the instructions and
perform duties required by the employee’s supervisor and/or
Superintendent.
PERFORMANCE
EVALUATION
Evaluated by the Director of Human Resources and/or
Superintendent
FLSA STATUS EXEMPT – Full Time/Part-Time
CONTRACT • Contingent upon availability of funding
• Contract days determined by ESCLEW governing board
• Other terms and conditions of employment as per the ESCLEW
governing board policies and procedures or negotiated
agreement
SALARY Based on salary schedule and/or commensurate with experience
and education.
DATE 4/27/2026
REVISION DATE

-- 4 of 4 --