Description

POSITION: Residential Counselor – Morrissey

DAYS/HOURS:  Sunday – Thursday – 5PM-1:30AM

REPORTS TO:  Residential Supervisor

DEPARTMENT:  Permanent Housing

LOCATION:   900 Morrissey Boulevard

Requirements

 SUMMARY OF THE POSITION:

The Residential Counselor will provide an evening presence, doing regular rounds throughout the building, being available to tenants as necessary, assisting with regular daily tenant wellness checks, observing and upholding the rights of tenants, overseeing occupancy agreement and house rule compliance, setting limits when appropriate, and providing crisis intervention as necessary. Counselors will contribute to the physical upkeep of the building by noting any housekeeping or maintenance issues that arise during their shift, resolving these problems where possible, and forwarding concerns to appropriate staff for later resolution when necessary. 

Occasional daytime availability will be required for training, meetings and other obligations. This person will be an important member of a team which has as its goal assisting our tenants achieve the very highest possible quality of life.

QUALIFICATIONS:

EDUCATION/TRAINING:

REQUIRED: 

• High      School Diploma or equivalent
• Computer literacy, proficient with      Microsoft Word, Outlook, Excel

PREFERRED:

• College      degree

KNOWLEDGE/EXPERIENCE:

REQUIRED: 

• Ability      to work well with a diverse population.  
• Excellent communication, interpersonal,      and observational skills. 
• Strong writing skills, ability to      document observations
• Experience working with people      with active and untreated mental illness including substance use disorders

PREFERRED:  

• Prior      experience in residential management, direct service with people with      behavioral health challenges
• Experience working with people who      have been homeless
• Familiarity with Harm Reduction      approach and working with people with Behavioral Health challenges.
• Experience using crisis      intervention. 
• Knowledge      of substance use disorder issues and of mental illness 
• Bilingual 

PHYSICAL ABILITIES/SKILLS:

REQUIRED: 

• Ability      to lift heavy objects (50 lbs.) 
• Ability      to climb several flights of stairs 
• Ability      to respond quickly to emergencies
• Ability      to walk up to a mile, as necessary, to access work site in any weather