The Claims Processor will be responsible for the organization, imaging, processing, and overall knowledge of the unclaimed property claims process. The Claims Processor should always exhibit a professional and business-like demeanor when corresponding with claimants.
RESPONSIBILITIES AND DUTIES
- Data entry in company’s proprietary database
- Perform analytical review of documentation received for claims to determine the rightful ownership of property
- Review and verify data entered in system in accordance with the client’s business processes
- Ability to follow detailed written instructions and make independent decisions regarding the next step of each claim
- Recognize and report discrepancies to Supervisors and Management
- Other administrative functions and special projects as needed
QUALIFICATIONS:
- A minimum of 6 months relevant work experience processing claims
- Relative computer experience relating to data entry and databases including Microsoft Excel and Word
- Must be able to develop an understanding of the scope and importance of the project Kelmar is performing for its client
- Ability to analyze documentation provided by a claimant and make sound judgment as it relates to entitlement and whether the person claiming property is the rightful owner
- Able to follow written and verbal direction with consistency
- Highly organized with exceptional attention to detail
- Must be able to meet minimum productivity requirements while maintaining a high level of accuracy
- Ability to work both independently and as part of a team
- Strong verbal and written communication skills
- Maintain strong professional working relationships with colleagues at all levels
- Exhibits a professional, business-like demeanor
- Must be able to work during operational hours applicable to client state(s); typically Monday – Friday, from 8:00am to 5:00pm
- Candidates must be legally authorized to work in the U.S without sponsorship now and in the future